Ford of Clermont

The staff was courteous. The process was streamlined. The facilities are on a renovation and a place where we could wait with air condition. That was uncomfortable. There was The process was streamlined. The facilities are on a renovation and a place where we could wait with air condition. That was uncomfortable. There wasn’t very much privacy during negotiation. They probably need at least one more trailer so that you have some distance between you and other customers. More

I recently had the pleasure of experience the exceptional craftsmanship and customer service at Ford of Clermont’s Collision Center following a minor incident involving my Ford bronco. From the outset, the craftsmanship and customer service at Ford of Clermont’s Collision Center following a minor incident involving my Ford bronco. From the outset, the professionalism displayed by the team, particularly my service representative Jason, was nothing short of remarkable. Just demonstrated unparalleled commitment to excellence, seamlessly coordinating the repair process within the constraints of my personal schedule. His responsiveness to communication was exemplary; every inquiry I sent via email was met with a prompt and comprehensive reply. Moreover, his patience and understanding were evident when additional repair items, initially overlooked during the intake, were brought to his attention. The meticulous attention to detail and dedication to customer satisfaction at the collision center has left a lasting impression on me. The centers ability to restore my vehicle to its pristine condition is a testament to their expertise and collision repair. I extend my sincere gratitude to Jason and the team for their outstanding work for an stress-free experience during what could’ve been an overwhelming time. More

They screwed up my truck and then wanted to charge me to fix the problem. fix the problem. More

Great communication, the advisors were great in keeping me up to date at all times! me up to date at all times! More

Appt system failed and Quick Lane employees were very unprofessional. I dropped off my truck for my oil change appointment that day and was not touched until the following day after I called them. Would unprofessional. I dropped off my truck for my oil change appointment that day and was not touched until the following day after I called them. Would not recommend. More

I like it a lot working whi David the manager wS very soothing he was soothing he was More

Bought vehicle and service plan at this dealer. First they told me I did not have a service contract and made me provide the paper copy they gave to me when I bought my truck. Second, lube center u First they told me I did not have a service contract and made me provide the paper copy they gave to me when I bought my truck. Second, lube center unable to verify whether they could change wiper blades under my service plan. Stated I could come back on a week day to find out. Third, service is separate from live center. Never look vehicle over for issues any lube center would diagnose. Never fix recalls. Toyota fixes my recalls when I take my vehicle in for oil changes without my requesting it. Then informs me of the recall work when I pick it up. More

Made an appointment for routine oil change and tire rotation but they must overbook as it took over an hour and 45 minutes. Waiting area needs improvement as well. rotation but they must overbook as it took over an hour and 45 minutes. Waiting area needs improvement as well. More

Had an appointment at nine came in at 840 didn’t leave till 11 happens every time makes no sense to have an appointment and my truck doesn’t get touched till almost ten thirty till 11 happens every time makes no sense to have an appointment and my truck doesn’t get touched till almost ten thirty More

Made appointment on line. They were ready when I arrived at the quick lane. Greeted by Cameron and completed the service. Was kept advised throughout the event. They were ready when I arrived at the quick lane. Greeted by Cameron and completed the service. Was kept advised throughout the event. More