Ford of Clermont

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They went out of their way to help me after closing hours. I limped in at 6:15 with a shredded tire and luckily someone was there to get me seen and have everything set up to take care of the car in th hours. I limped in at 6:15 with a shredded tire and luckily someone was there to get me seen and have everything set up to take care of the car in the morning. They were extremely nice, but very professional. More

Lacking customer service. Lacking communication. Unsatisfactory service. Asked for a call from manager and got nothing Lacking communication. Unsatisfactory service. Asked for a call from manager and got nothing More

Great service met all my needs, went above and beyond to get my truck finished get my truck finished More

Very prompt and efficient, was finished before I knew it. !!!!! I always use the dealer services !!!!! I always use the dealer services More

The service department, as in the customer service, is great. I had my car recently serviced due to my engine rattling and when I received my vehicle back, the engine is still rattling. A purge valve w great. I had my car recently serviced due to my engine rattling and when I received my vehicle back, the engine is still rattling. A purge valve was replaced, which isn't causing my engine to rattle. And, I didn't receive any paperwork when my vehicle was returned to me to reflect the work that was completed. More

Dealers Currently renovating but still operating like a well oiled machine. Excellent sales and service. well oiled machine. Excellent sales and service. More

Had major work done that required several days and had to get a rental, it would be better if they could provide a loaner vehicle for such long term repairs. Other than that, everything was excellent and ve get a rental, it would be better if they could provide a loaner vehicle for such long term repairs. Other than that, everything was excellent and very professional. More

Odesh Is always so helpful and I appreciate him whenever I come in for an oil change. He’s very honest and I appreciate his expertise. He’s always pleasant and I look forward to going there. I come in for an oil change. He’s very honest and I appreciate his expertise. He’s always pleasant and I look forward to going there. More

Once again, the money was the issue. After waiting 4 hours,with a schemed appointment, The service tech, came in and asked me to sign acknowledging, I wil "pay $800 for the removal of my After waiting 4 hours,with a schemed appointment, The service tech, came in and asked me to sign acknowledging, I wil "pay $800 for the removal of my entire front bumper, if they check a module causing a dash, pre collision warning and cruise control issue and the module was not the issue". I left, called my extended warrant company, they suggested I get a second opinion. Key Scales Ford in Leesburg, checked it without removing my front bumper and within the 1 hour diagnostic time, they found the cause was the out of alignment of the radar just under my bumper. Their tech was able to realign it and fixed the pre collision warning on my dash and my cruise control. I only had to pay i think, somewhere around $150..Because it was within the diagnostic time frame. Also, while in the waiting area, there were three customers from Clermont and one from Groveland. One of the Clermont customers was picking up a new truck, said "Clermont hasn't had any inventory on their lot since the start of the new construction he thinks started over a year ago.". More