Ford of Clermont

Scott was the person in charge of my recall, he provided Good communication and timely as well as a video of work performed. Good communication and timely as well as a video of work performed. More

Nelson was beyond helpful and the financing team! Great experience we had all around and will definitely be back! Great experience we had all around and will definitely be back! More

Purchasing my vehicle was seamless and Willie and Anthony were efficient and professional with all of the details and paperwork. I would highly recommend this dealership to friends and family. Everyo Anthony were efficient and professional with all of the details and paperwork. I would highly recommend this dealership to friends and family. Everyone at the dealership seemed excited for my purchase. More

Overall good experience, there were a couple of things that could changed to make it a great experience. that could changed to make it a great experience. More

The manager was very nice and made things right with repairs to our vehicle. Got it fixed right. Thank you so much! Jeff P. repairs to our vehicle. Got it fixed right. Thank you so much! Jeff P. More

My car sat there for 3 weeks. When I picked it up I was assured that all of the updates and services were completed. Except for the recall part that never came in. 5 minutes into When I picked it up I was assured that all of the updates and services were completed. Except for the recall part that never came in. 5 minutes into my ride home all 4 tire sensors went off. All low. I filled them to 39 and the back right tire kept losing air. So I took it to Costco and they found a razor that they couldn’t patch and then informed me that my tires needed to be aligned and also I needed 4 new tires. Ford was supposed to rotate my tires and align them. 3 weeks it sat there and they did nothing. Very tempted to go somewhere else. Frank kept me updated but on one really worked on my car. Then charged me 100 dollars. For what? More

I waited for a call when my car was ready and I didn't get a call at all. I tried calling noone would answer, then when they did they sent you to an 813 voicemail. I waited 2 hours after it was finished. get a call at all. I tried calling noone would answer, then when they did they sent you to an 813 voicemail. I waited 2 hours after it was finished. Then I had to Uber from Orlando to Clermont not knowing if it was ready or not. More

The Quick Line was very efficient. The walk-around video had poor quality and I was unable to clearly hear or see the recommended services. The walk-around video had poor quality and I was unable to clearly hear or see the recommended services. More

Jose was wonderful! He took care of all of my needs! I will recommend him to everyone I know He took care of all of my needs! I will recommend him to everyone I know More

Upon arrival Zack pleasantly greeeted me and we dicussed my reasons for bringing the car for service. The tech uncovered an unexpected issue. Zack brought it to my attention and offered a discounted solutio my reasons for bringing the car for service. The tech uncovered an unexpected issue. Zack brought it to my attention and offered a discounted solution. The expedition was ready within a few hours and rides so much better. A job well done.Thank you. More