Ford of Clermont

Our salesman, Fernando P. Was an excellent salesman. He took care of all our needs and was very informative about the Ford product. The sales manager, Jarred was very constructive, and his knowledge helped took care of all our needs and was very informative about the Ford product. The sales manager, Jarred was very constructive, and his knowledge helped us with our purchase. The entire sales staff did a great job. However, there are a couple issues we have with the transmission. We brought the car in to have it checked out, but to busy. We were told to wait for a call. That was two days ago. Maybe we made a bad choice in buying a Ford More

I have bought several Fords from this dealer and will without a doubt return to purchase my next Ford. Service is great and detailing is terrific. without a doubt return to purchase my next Ford. Service is great and detailing is terrific. More

I had my truck there for repair. Had to take it back because the work was not done properly. I had to do without a truck for almost a week waiting for the work to be completed. How I have to take it bac because the work was not done properly. I had to do without a truck for almost a week waiting for the work to be completed. How I have to take it back again because they over sprayed primer. Between the doors and the truck bed. I think they should now supply me with a loaner car. I would just like to have the repairs done properly. More

Pete was amazing. He made our car buying experience much more helpful and knowledgeable. He took the time to really listen to us and found something that suits our needs. I would highly recommend Pete's out more helpful and knowledgeable. He took the time to really listen to us and found something that suits our needs. I would highly recommend Pete's outstanding service! More

I have owned Suburban's, Yukon XL's and Yukon XL Denali's. Just purchased an Expedition Max. Worked with Claudia, Dave and Greg. Very professional. They all went above and beyond the norm. Love the Denali's. Just purchased an Expedition Max. Worked with Claudia, Dave and Greg. Very professional. They all went above and beyond the norm. Love the vehicle, love the dealership. More

Our first experience purchasing a used car was great, they had the best car for the best price that we could find. The recent experience looking for a new truck was disappointing. All Ford dealers are they had the best car for the best price that we could find. The recent experience looking for a new truck was disappointing. All Ford dealers are running a 2020 model blowout so there are good deals everywhere. What caught my eye was the $6000 guaranteed trade-in for any car. Beware, it's not as good as it looks. Looking at the fine print, the trade-in is off the sticker price, not the promo price. So, after running the numbers with the $6000 trade and other incentives, the trade-in worked out to $2500 off the promo price. That's a far cry from the $6000 "guarantee". All in all, they are just another dealership, make sure you check the fine print before falling for a "great" deal. More

Buyer beware! The sales people are great but the finance department is NOT! Watch out for increased prices from what the sticker price is and the financing rate of 6.5 percent. department is NOT! Watch out for increased prices from what the sticker price is and the financing rate of 6.5 percent. More

The most expensive service ever!! If they need to scan which takes less than a minute they will charge u $130 only to diagnose it which takes less than a minute they will charge u $130 only to diagnose it More

We buy 2 new cars every 2 years and I have owned more than 20 Fords and I would NOT recommend this dealer. We purchased a new Expedition and had already agreed to the price. When it was time to pay, th than 20 Fords and I would NOT recommend this dealer. We purchased a new Expedition and had already agreed to the price. When it was time to pay, the finance manager had added a "protection packaged" that cost over $1,000 and said it was put on all their cars and could not be deleted. This of course is nonsense. I found out from another Ford dealership that this package costs them almost nothing. After some heated conversation he agreed to drop the cost by 50% (which is still ridiculous). At this point I paid it as we needed the Expedition but they lost my business on 4 Fords since then! Their mandatory protection package has cost them dearly in lost sales to me and my company. There are several other Ford dealers in the area that do not add these additional costs so I went to them for future purchases. More

I'm appalled about the customer service with Ford of Clermont and their manager Greg. I'm regretting my purchase and any dealings with them at all. I have wasted three trips to have items done on my c Clermont and their manager Greg. I'm regretting my purchase and any dealings with them at all. I have wasted three trips to have items done on my car. Still nothing. They wouldn't even provide the general managers name to me when asked. Must have many complaints, if you cant even provide your GM's name. I would prefer not to even give one star. I regret not staying with Mulliax Ford of Apopka. My next letter is to the BBB. Update, now I have Greg calling me to tell me what a great and nice guy he is...WOW. More