Ford of Clermont

Great deal from start to finish. They've changed, no $2995 mandatory addons, just a good straightforward fair deal. From start to finish, involving a trade and financing 3.5 hours. They've changed, no $2995 mandatory addons, just a good straightforward fair deal. From start to finish, involving a trade and financing 3.5 hours. My salesman Jossue was knowledgeable and professional. He kept the deal on track. Michael in Finance got me a great rate and explained all my options. I'll be back with other family members, the dealership is now competitive and fair, FIVE stars! The cleaning / detail department does need improvement More

Willie Willette was kind, helpful, an all around good guy! He made the car buying experience a good one. guy! He made the car buying experience a good one. More

The customer service is awful. We have been waiting for about 2 weeks for someone to call us back. We have left numerous messages and still nothing. We have been waiting for about 2 weeks for someone to call us back. We have left numerous messages and still nothing. More

I took my car in for a check engine light. They fixed that issue and recommended that I have some other work done. I approved two items and the third item I said I had just had it done. They They fixed that issue and recommended that I have some other work done. I approved two items and the third item I said I had just had it done. They did it anyways and charged me over $200. I sent a message to my service advisor once I realized what they had done. I even sent him a receipt for the work I had done just two months prior. I haven't heard anything back from the dealership. I assume they don't value their customers. More

It was fine. Proper communication and the service was completed efficiently and in a timely manner Proper communication and the service was completed efficiently and in a timely manner More

Very helpful, good service and excellent communication. Scotty did a great job. Thank you very much Scotty did a great job. Thank you very much More

Every one are very knowledgeable. fixed all my problems on car.would recommend all my friends to go their for any problems on their cars fixed all my problems on car.would recommend all my friends to go their for any problems on their cars More

100% throughout; attention, service, facilities, good staff and nice facilities, Fast and clear business. Highly recommended. staff and nice facilities, Fast and clear business. Highly recommended. More

It was a smooth experience like always and your rep made me feel like he cared about me as a person. me feel like he cared about me as a person. More

The service was an oil change and safety check. The service person said I needed new brake pads and the rotors turned down. I had already been at the dealership for over two hours, so I said I woul The service person said I needed new brake pads and the rotors turned down. I had already been at the dealership for over two hours, so I said I would schedule the service. Because it took so long for a simple oil and filter change, I went to another dealership to get the work done. Interestingly enough, they said that my brakes and rotors were fine. They brought me into the service shop and showed me the brakes and rotors with the gages. I could also easily see that the brakes had less than half wear and the rotors - they told me are fine. I will NEVER go back to Ford of Clermont. Either Clermont ford has a scheme for unneeded work or they are incompetent. More