Ford of Clermont

Great Service I went to Ford of Clermont for 4 new tires. I am on a very tight budget. I will definitely go to them for all my car service needs. They did not t I went to Ford of Clermont for 4 new tires. I am on a very tight budget. I will definitely go to them for all my car service needs. They did not try to over sell me or give me something that I did not need. The tires had to be ordered they came in within one day. It was a very pleasant experience from beginning to end. Right from the beginning they treated me right. I can not say enough GOOD THINGS about Ford of Clermont. More

Great service Service was great and quick. Service advisor understood my needs and ordered and scheduled repairs quickly. Called me a few days later to make sure Service was great and quick. Service advisor understood my needs and ordered and scheduled repairs quickly. Called me a few days later to make sure everything was working correctly. More

changes This time was better than last but now they’ve given our service contact people new titles so when I went in and spoke with mine, he took me to someon This time was better than last but now they’ve given our service contact people new titles so when I went in and spoke with mine, he took me to someone else. I didn’t like that. Trust is important. Also, I had called on Saturday and was told to come in on Monday later in morning and when I got there at 10:30 was told I had a 3 hour wait. Either not enough service people working or they need a better system More

Dave from service is awesome So I have been to this service department quite a few times. When I deal with Dave I always get great, kind and courteous service from Dave. He tries So I have been to this service department quite a few times. When I deal with Dave I always get great, kind and courteous service from Dave. He tries to get things worked out as smoothly and efficiently as possible. Thanks Dave for always trying. More

Dealership Overall After purchasing my 2016 F-150 at Clermont Ford I stand amazed at the professional courtesy of everyone. No matter what I bring the vehicle in for it After purchasing my 2016 F-150 at Clermont Ford I stand amazed at the professional courtesy of everyone. No matter what I bring the vehicle in for it is always handled above and beyond my expectations. Even though there are local Ford Dealers in my area (Polk County) I make the 30+ mile journey to use your dealership. Keep up the great work. Sincerely Benny T. More

Over filled oil past the max line by an inch After a few people noticed white smoke coming from the exhaust since it was serviced, we checked the oil. WOW, the oil was filled 1 inch past the max After a few people noticed white smoke coming from the exhaust since it was serviced, we checked the oil. WOW, the oil was filled 1 inch past the max fill line. I brought the truck back in yesterday, and it was confirmed overfilled and oil was removed from my truck... not good.... so if I have future issues from driving for a month with way to much oil, who will be responsible in the long run??? If I am bringing my 2017 Ford F150 in service to a Ford Service Center , you would think they can do a basic oil change correctly. More

Awesome I bought a 2017 BMW from Ford dealership. It was good experience as there was no haggling of price and process was pretty straight forward. Pete was g I bought a 2017 BMW from Ford dealership. It was good experience as there was no haggling of price and process was pretty straight forward. Pete was great at delership whom I dealt with. He made process of buying car real easy; This was the fastest I ever got out of dealership after buying car. More

Service Department Review The Ford of Clermont Service department offers a welcoming approach even as busy as they were during my initial and additional visits when servicing m The Ford of Clermont Service department offers a welcoming approach even as busy as they were during my initial and additional visits when servicing my Ford F-150. The Service Advisor I had the pleasure working with, Ron Simone, was very knowledgeable, quick to create solutions, and followed through with positive results to the challenges I was experiencing with my Ford at the time. Ron Simone reflects great great credit upon himself and the overall Ford Brand. Everett Family Winter Garden, FL More

Ford of Clermont The service center has been good which is why we still come. As a dealership, it is doubtful we will ever purchase here again. We still feel screwed The service center has been good which is why we still come. As a dealership, it is doubtful we will ever purchase here again. We still feel screwed over about our purchase. We bought a year old vehicle with only about 19,000 miles on it. I couldn't believe when we brought in in for our first servicing that we already needed new tires. We had not even put 3,000 miles on it yet. However it was pointed out to me by the service department that these tires were worn out. At the time of purchase we had a three page bumper to bumper inspection that said that these tires were good. We also purchased the bumper to bumper warranty. I couldn't believe that the tires weren't covered even in this case. In a nice gesture, the dealership gave us one free tire, but we had to buy the other three. I'm sorry, but I feel that the dealership should have taken full responsibility. I particularly like Ford products which is why we came in the first place. More

Amazing Customer Service in the Service Dept. I have been working on my own mustang replacing the clutch. I originally went to the dealership to see what the problem was due to a rattling noise co I have been working on my own mustang replacing the clutch. I originally went to the dealership to see what the problem was due to a rattling noise coming from the bell housing. They informed me that it was probably part of the throw out bearing that came loose and not to drive it or start it due to the damage that could happen. After they gave me the price to drop the transmission and to take a look I decided to get the parts from them and do it my self. I already had the tools required and have a good background on working on cars. After dropping the transmission my self I was able to see what the problem was and able to fix it. David Hurst was a huge help. Before I started to put the car back together I went up to the dealership to see what the specs were to torque the bolts back to since it wasn't in any manual. He went above and beyond what I originally thought they would do for me, He assisted to print out the work guide for the job that had step by step directions and had the torque information I needed for the bolts. This was a huge help and save me tons on the labor. They were very helpfully with the parts that I need to replace and what maintenance I should do while I had the transmission already down. More