
Ford of Clermont
Clermont, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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My Salesperson (Noel) was good and I have no issue there. I do however have issues with the dealership getting with 7 banks that I didnt ask for and me getting 8 Hard Inquiries against my credit report, when I do however have issues with the dealership getting with 7 banks that I didnt ask for and me getting 8 Hard Inquiries against my credit report, when I specifically asked from the start to use SCCU as the lender and I had an almost perfect (847) credit score. Ultimately, they tried to use another bank, but when I asked the finance guy to check the rate @ SCCU, it wound up being better than the other 7 they had already tried so he had to redo it using SCCU. So, now I have (7) hard inquiries on my credit report that should not be there... Frustrating when you work so hard to keep your credit perfect, and someone else hurts it by not following the customer's request. The reason for the lower rating is between that and the 5 hours it took me to complete the transaction and get back on the road. Otherwise it may have been a 5 out of 5. More
Kyle is always a big help when I come in. I appreciate everything he does I appreciate everything he does More
Friendly, fair and punctual. .. that's what I like in a car dealership! Thanks to the team for giving me a seamless service today! .. that's what I like in a car dealership! Thanks to the team for giving me a seamless service today! More
When I get ripped off $110. 00 for an oil change and a tire rotation it leaves a bad taste in my mouth! Probably never buy another vehicle from you again! I bought a new 2023Ford 00 for an oil change and a tire rotation it leaves a bad taste in my mouth! Probably never buy another vehicle from you again! I bought a new 2023Ford edge and this is how you treat your customers? You should not even be in business! More
They let me know what was needed and that there were problems with my warranty paperwork. Unfortunately they could help with that but once that was cleared up they were quick to order parts and get them problems with my warranty paperwork. Unfortunately they could help with that but once that was cleared up they were quick to order parts and get them installed. More
Communication which is key. ..was nonexistent, and the time it took to get the diagnosis was unacceptable. I don't blame the dealership as a whole, but the person in the service ..was nonexistent, and the time it took to get the diagnosis was unacceptable. I don't blame the dealership as a whole, but the person in the service dept. I will not call him out by name, they can figure that out themselves. More