Ford of Clermont - Service Center

Done when promised and good communication during the process. No pressure to do anything more than what I asked for but explained what needed to be looked at in the future. process. No pressure to do anything more than what I asked for but explained what needed to be looked at in the future. More

Always a great experience! Fair pricing an courteous and knowledgeable staff who’s willing to help at all times Fair pricing an courteous and knowledgeable staff who’s willing to help at all times More

Excellent job on work performed little bit of poor communication, but they did a good job communication, but they did a good job More

Staff was courteous and polite and service was prompt and took very little time to complete took very little time to complete More

Adnan is a great salesman, answered all my questions Sammy is a great financial writer All in all I would by my next truck at ford of Claremont Sammy is a great financial writer All in all I would by my next truck at ford of Claremont More

Quick and excellent service! Cameron is a great service rep and keeps you informed the your service experience Cameron is a great service rep and keeps you informed the your service experience More

The service standards here is highly appreciated. Thank you Mr.Jalen Singletary for your assistance. Thank you Mr.Jalen Singletary for your assistance. More

Quality investigation on a very unique problem. While my vehicle was at the dealership longer than I hoped, the end result has me elated. Christina, Kristine and the foreman, Troy, were excellent i While my vehicle was at the dealership longer than I hoped, the end result has me elated. Christina, Kristine and the foreman, Troy, were excellent in helping me get my Explorer back to perfect condition. They were also able to understand my frustrations with the time frame and went out of the way to ensure I was perfectly happy, including a follow-up after service was complete to verify my issue was resolved. More

Always clean and comfortable waiting area. Very professional and erricient operation. Overall great experience. Bye. Very professional and erricient operation. Overall great experience. Bye. More

I would have given it two stars but employees at the counter were courteous and attentive. They gave me all the recommendations that needed to be checked. Now the mechanics are in question. I take my va counter were courteous and attentive. They gave me all the recommendations that needed to be checked. Now the mechanics are in question. I take my van to get serviced here before which they were supposed to do a check thru. Fast forward to my next visit they said I was missing a cabin filter. How did they miss that the last time I was there. Obviously they aren’t doing a complete check otherwise they would have caught it then. They did all the service I needed and brought the van out. I get in and see my glove compartment completely dismantled and not put together. How do not see this when you bring the van out??? They came back out and corrected the problem. Now my problem is if they don’t see this obvious problem, what else do they not put back together right? Bolts not tightened? Forgetting to put parts back on? I also had my F-250 tires rotated and they didn’t put the hubs back on tight and I lost one. The replaced it and I had them put it back on, I had them check the others and tow of the other three were loose also. Good customer service is in the details and they fail in the details! More