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Ford of Columbia

Columbia, TN

4.6
525 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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1350 Nashville Hwy

Columbia, TN

38401

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Showing 525 reviews

October 23, 2023

The service for my 2023 Ford Maverick was exactly what I had requested. Thank you! More

by Gerald
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dohoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Mitchell
October 23, 2023

Will is always so pleasant to work with. Always has a smile on his face. More

by JVOGUS31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will, Colin Mitchell
October 23, 2023

Great experience working with Will in the service dept. He took great care of my needs. More

by JAMES.MERRYMAN
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Will in Service , Colin Mitchell
October 23, 2023

Every one was kind and very knowledgeable service was great and fast! Thank you again! More

by SARAHELIZABETH1822
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Ben
October 22, 2023

Service department is great! Austyn was helpful and stayed in contact with me during the entire process. More

by Earl034
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austyn
October 21, 2023

If you trade with them be sure and read everything they put in frong of you to sign. You need a lawyer with you. They put stuff in the contract that you are not aware of what it means. They count what you More

by cstowe22
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
No
Employees Worked With
Evan Perez, Chris White
October 20, 2023

Austin was so helpful and attentive. I appreciated the full service and advice I was given to keep my car running smoothly. More

by LIANARAMM
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Austin, Colin Mitchell
Oct 20, 2023 -

LIANARAMM responded

I am grateful to have a team I can trust. Thank you for your advice and service.

October 19, 2023

Nice to wait in the waiting room area. They had hot chocolate and a big screen tv. I did not have to wait long for changing my oil. More

by GWYDNER
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 19, 2023

Great customer service. Pleasant to work with, very clean and polite. Will bring my vehicle back for the next oil change. More

by SPARKS1863
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
October 19, 2023

Service was good, but overlooked a request I made when dropping off truck. Couldn’t leave it overnight for technician to look at next day so will have to make another appointment. More

by curtis_steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Picture of service dept team member is not who I worked with at pick up
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