Ford of Columbia

EXCELLENT DEAL! !! We started looking for a 26 Mustang EcoBoost and found the one with the options and color we wanted at Ford of Columbia, TN. We had spoken to a cou !! We started looking for a 26 Mustang EcoBoost and found the one with the options and color we wanted at Ford of Columbia, TN. We had spoken to a couple of dealers in our area, but no one could come close to the out the door number we got at Ford of Columbia, TN. We worked with AJ Torres our sales rep who went above and beyond to get the deal closed and also want to give HUGE THANKS to Justin George the Sales Mgr who worked the numbers. We live in North Florida, and they are right outside Nashville, TN so I booked a flight and flew in to take delivery last Sat and they arranged a driver to pick me up at the airport to shuttle me to the dealership. AJ had everything ready to get me in and out since I had an 8-hour drive back home. I also want to recognize Steve Dohoney in finance who got us a great interest rate and was very personable and got me in and out so I could start my journey home. We LOVE our Papa Smurf and yes we name our vehicles and look forward to enjoying our Stang for years to come. We HIGHLY RECOMMEND you give AJ and TEAM the opportunity to beat your best deal you will not be disappointed!!! We will give them the first shot at any of our future auto needs and well as referring family/friends!!! More

Everyone I encountered was very knowledgeable and welcoming. From the test drive to the purchase, I got every question answered and many helpful tips about my soon to be brand new F-150!! Highly Re welcoming. From the test drive to the purchase, I got every question answered and many helpful tips about my soon to be brand new F-150!! Highly Recommend!! Michael Cleek was outstanding!! More

I was quite pleased with the service, well informed about what was being ,done, and wait time was reasonable. Service representative was very nice and quite helpful. what was being ,done, and wait time was reasonable. Service representative was very nice and quite helpful. More

Do not purchase a used vehicle from Johnny Vu (Sales) or Adam Taylor (GM). Especially if you live out of town. I recently purchased a M550i that was amazing on the test drive, but a week later the brakes st Adam Taylor (GM). Especially if you live out of town. I recently purchased a M550i that was amazing on the test drive, but a week later the brakes started not feeling right and making an incredible amount of noise not normal even on high-performance BMWs. They stopped all communication and went radio silent on me, meanwhile sending me their maintenance program emails to sign up for that I do not need living out of state. I texted, I called, I emailed, and no help or support. How do you treat a recent customer that way? I was out $1650 for new front rotors and pads and refused to even respond to me, all despite being super communicative during the Sales price. Just shady. Buyer beware! More

Everyone was very nice and real easy to talk to and deal with i would recommend them to anyone with i would recommend them to anyone More

Excellent customer engagement from start to finish. Couldn't have asked for any better communication and professionalism. These folks are great! Would buy from them again and again. Couldn't have asked for any better communication and professionalism. These folks are great! Would buy from them again and again. More

I brought in my Ford Edge 2022, transmission, and our Ford Escape 2023, turbo shaft. Both were covered under our warranty, which is great. My issue is the parts were backordered, so the Edge was there fo Ford Escape 2023, turbo shaft. Both were covered under our warranty, which is great. My issue is the parts were backordered, so the Edge was there for 5 weeks and the Escape for 3 weeks. We had to rent some cars because the dealership doesn’t do any loaner vehicles or help with rentals. We submitted all the receipts to the service department (1358 TOTAL) but haven’t heard anything from them. We then emailed the General Manager and not a word from anybody. Customer service leaves something to be desired. More

Our salesman, Mr. Baker, and the sales manager Mr. Restivo were so professional and helpful!! They got me an amazing deal on my 2023 Toyota Highlander and a great trad Baker, and the sales manager Mr. Restivo were so professional and helpful!! They got me an amazing deal on my 2023 Toyota Highlander and a great trade in price for me Chevy Colorado. They delivered a caring, hometown feel with all the bells and whistles of a big dealership. Would definitely buy from them again and highly recommended!! More

Friendly people. Very kind and helpful. Nice environment. Repeat customer. Definately will make referral to friends and family. Very kind and helpful. Nice environment. Repeat customer. Definately will make referral to friends and family. More

Excellent service from the dealer ship con cern ing my pu rc ha se of the vehicle rc ha se of the vehicle More