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Ford of Columbia
Columbia, TN
525 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 525 reviews
September 25, 2023
Great place to do business with. .. Very happy with the transaction and customer service received. .. Very happy with the transaction and customer service received. More
by MJBAKER1989
Verified Customer
September 25, 2023
I have been satisfied with the service. They do good job. My only complaint is their technology is terrible. I get a message about incorrect information a lot. Last time I was waiting fo They do good job. My only complaint is their technology is terrible. I get a message about incorrect information a lot. Last time I was waiting for my oil change. They already had my car and I got a message that my appointment was canceled. More
by JOLEENMEEKS
Employees Worked With
Ben Crosby
September 22, 2023
Bait and switch practices with advertising service specials specific to my vehicle. After bringing in and arranging ride to pick me up, they tell me that the advertised special is actually $40 more. specials specific to my vehicle. After bringing in and arranging ride to pick me up, they tell me that the advertised special is actually $40 more. Claimed that Ford puts these specials out but that they can't afford to honor them. Every service is estimated at least half a day. No offers of a courtesy loaner or shuttle. More
by JOEY37
Employees Worked With
Travis
September 21, 2023
Sam did everything he could to get my payment down to an affordable level and Steve continued that magic to get my interest rate down and make sure I had the extra warranty. When I found an issue with the h affordable level and Steve continued that magic to get my interest rate down and make sure I had the extra warranty. When I found an issue with the headlights Sam responded fast and helped get an appointment for it to be serviced. Wonderful! More
by shannongrimes86
September 20, 2023
Travis at Ford dealership in Columbia, is the best. He takes care of me every time I go in for services. He is very professional and nice as he can be. He deserves a raise. He takes care of me every time I go in for services. He is very professional and nice as he can be. He deserves a raise. More
by TAMMYMORTON
Employees Worked With
Travis F is wonderful , Colin Mitchell
