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Ford of Columbia

Columbia, TN

4.6
525 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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1350 Nashville Hwy

Columbia, TN

38401

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Showing 525 reviews

September 20, 2023

Great service and great people. Got me in and out in a reasonable time frame. More

by MATLOCKCHIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Meredith
September 20, 2023

Very friendly and knowledgeable salesman. He was not pushy in selling the truck. He provided info and let us consider the offer. Great facility. More

by purpleperue
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Dohoney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Evan Perez
September 19, 2023

This is the first dealership service department in that I have enjoyed working with! The service advisers were amazing. Car was done on time! More

by GARYLEESON2.0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
September 16, 2023

I had an 11:00 a. m. appointment. The representative couldn't have my vehicle repair done by my work time at 3:00 p.m. So he made me an 8:00 a.m. appointment for Thursd More

by RODERICK0608
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Representative: Austin/ Don't know mechanic's name.
September 16, 2023

Fast easy from time they looked up parts to giving quote and then installing all parts. More

by MITCHCRAM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
September 15, 2023

Candice was incorrect in her description of service needed. When called in to correct, Chris seemed argumentative at first, he was frustrated that I had already talked to him twice that day regarding More

by BETTY.KELLEY
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Candice and Chris in Service Department (Not happy with them)
September 14, 2023

I brought in my vehicle for a scheduled recall appt. I was told that the part wasn’t in stock and had to make an appt to bring it it back for the repair. That could have been communicated while making i More

by RDRICHARDDUNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
September 14, 2023

Fuel injection cleaning was done in June, they need to indicate that instead of declining it every time I get a oil change More

by BWINCHEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
September 14, 2023

The truck is fixed, no residual issues . My service advisor was very helpful and friendly! More

by ADAMSJTDOC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Mitchell
September 13, 2023

I brought in my vehicle for a scheduled recall appt. I was told that the part wasn’t in stock and had to make an appt to bring it it back for the repair. Not happy with that. Service did check another More

by TANIABRUNER
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin in Service Dept. gets 5 stars
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