Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Ford of Columbia
Columbia, TN
518 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 518 reviews
Verified Customer
August 23, 2023
The only reason I gave 2 stars is because the staff was nice enough. They refused to do the job I requested after sending me an invoice for almost $2,000. And most of the work the tech said was critical tu nice enough. They refused to do the job I requested after sending me an invoice for almost $2,000. And most of the work the tech said was critical turned out to be unnecessary. More
by TREANNASTEWART
Employees Worked With
Austyn Houghland , Colin Mitchell
August 23, 2023
Austyn was great and helped get the service I needed for my 2012 F150! Need to keep it running and great to have him get the service I needed. Communication was also great throughout the process! my 2012 F150! Need to keep it running and great to have him get the service I needed. Communication was also great throughout the process! More
by MATT.GARREFFA
Employees Worked With
Austyn in service helped me
August 23, 2023
The scheduling is accommodating. The shop Is always expecting me. Work done is through and timely. The shop Is always expecting me. Work done is through and timely. More
by BURNSDJ11
Employees Worked With
August 23, 2023
The service department was great to work with. Had my new PCM installed and programed in less than 2 hours. For the record I don't like spending $1500.00, but I needed my truck, and I only wanted Had my new PCM installed and programed in less than 2 hours. For the record I don't like spending $1500.00, but I needed my truck, and I only wanted your dealership doing the work. More
by RKWHITSON
Employees Worked With
Colin Mitchell
August 13, 2023
Nothing to impress me really. I did all of the work in researching and evaluating Honda Pilots. The dealership did not come off their price and spent plenty of effort trying to up I did all of the work in researching and evaluating Honda Pilots. The dealership did not come off their price and spent plenty of effort trying to upsell me to further enhance their margins. More
by jeallen
