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Ford of Columbia
Columbia, TN
525 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 525 reviews
August 23, 2023
The only reason I gave 2 stars is because the staff was nice enough. They refused to do the job I requested after sending me an invoice for almost $2,000. And most of the work the tech said was critical tu nice enough. They refused to do the job I requested after sending me an invoice for almost $2,000. And most of the work the tech said was critical turned out to be unnecessary. More
by TREANNASTEWART
Verified CustomerEmployees Worked With
Austyn Houghland , Colin Mitchell
August 23, 2023
Austyn was great and helped get the service I needed for my 2012 F150! Need to keep it running and great to have him get the service I needed. Communication was also great throughout the process! my 2012 F150! Need to keep it running and great to have him get the service I needed. Communication was also great throughout the process! More
by MATT.GARREFFA
Employees Worked With
Austyn in service helped me
August 23, 2023
The scheduling is accommodating. The shop Is always expecting me. Work done is through and timely. The shop Is always expecting me. Work done is through and timely. More
by BURNSDJ11
Employees Worked With
August 23, 2023
The service department was great to work with. Had my new PCM installed and programed in less than 2 hours. For the record I don't like spending $1500.00, but I needed my truck, and I only wanted Had my new PCM installed and programed in less than 2 hours. For the record I don't like spending $1500.00, but I needed my truck, and I only wanted your dealership doing the work. More
by RKWHITSON
Employees Worked With
Colin Mitchell
August 13, 2023
Nothing to impress me really. I did all of the work in researching and evaluating Honda Pilots. The dealership did not come off their price and spent plenty of effort trying to up I did all of the work in researching and evaluating Honda Pilots. The dealership did not come off their price and spent plenty of effort trying to upsell me to further enhance their margins. More
by jeallen
July 27, 2023
Nice young man that waited on me and they got done really quick. I was prepared to wait awhile but so glad I did not have to. Thank you. Beautiful building. quick. I was prepared to wait awhile but so glad I did not have to. Thank you. Beautiful building. More
by k.liggett1954
Employees Worked With
William Pope/4447
July 26, 2023
Aj was excellent very honest and helpful. He made my buying experience easy and I got the exact truck I was looking for.I purchased a 2018 f150 platinum and couldn't be happier. He made my buying experience easy and I got the exact truck I was looking for.I purchased a 2018 f150 platinum and couldn't be happier. More
by christopherdaniel01976
Employees Worked With
July 26, 2023
Very easy to schedule a service visit. Comfortable waiting area. Excellent service response time. The service staff was very friendly and easy to work with. Comfortable waiting area. Excellent service response time. The service staff was very friendly and easy to work with. More
by kjmurphyntn
Employees Worked With
