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Ford of Columbia

Columbia, TN

4.6
525 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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1350 Nashville Hwy

Columbia, TN

38401

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Showing 525 reviews

July 22, 2023

Good experience. Sam made process easy and smooth. Friendly staff as well in finance department More

by Mikej5155
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
July 20, 2023

The service department at Columbia Ford is absolutely amazing from start to finish! They were informative, thorough, quick, and did not charge what another Ford would. The best though, was the service de More

by julieamcrae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department!
July 03, 2023

A.J. Torres was excellent. Very helpful, polite, truthful. Called back in timely manner. Gave me a virtual ride in my new truck. Got it delivered from 450 miles away in record time. Made car shop More

by rbgannitron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
AJ Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 01, 2023

Austyn was a big help, friendly, efficient and kind for my oil change this week. More

by Holly Browne
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Austyn
June 28, 2023

My service todsy was quick. Reps were friendly . I al always pleased with Ford of Columbia. More

by lacelston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Farrar
June 20, 2023

Good overall experience. However they do push their credit union a little to much. I preferred to use my credit union and that didnt seem like an option. More

by scotthamilton032
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
AJ Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 16, 2023

Tom, Nick, Jim, Billy, Jonathan, and Colin were very professional and courteous. They went above and beyond to get my truck back on the road and I will definitely be back. Thank you! More

by JC12345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Colin, Jonathan, Billy, Nick, Jim
May 29, 2023

This was my first time at this dealer and I must say that I was more than happy! Excellent customer service,Austyn was fantastic. Helpful, attentive and knowledgeable. Will definitely be returning for all my More

by Breezyorrn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austyn
May 24, 2023

The dealership had plenty of stock to choose from and their online inventory was kept up to date. This was so helpful for us since we were traveling over an hour to look at vehicles. More

by drdaniel247
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2023

AJ was very helpful and answered all of our questions, and sent videos to show us about the features on our new car. More

by Jholtfarm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
AJ Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
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