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Ford of Columbia
Columbia, TN
525 Reviews
Located in Columbia, TN, Ford of Columbia is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom, you'll know our commitment to Customer Service is second to none. We strive to make your experience with Ford of Columbia a good one – for the life of your vehicle. Whether you need to Purchase, Finance, or Service a New or Pre-Owned Ford, you’ve come to the right place. Call 888-699-7508 for to speak with one of our sales or finance consultants.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:30 AM - 7:00 PM
Tuesday 9:30 AM - 7:00 PM
Wednesday 9:30 AM - 7:00 PM
Thursday 9:30 AM - 7:00 PM
Friday 9:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 AM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 525 reviews
July 20, 2023
The service department at Columbia Ford is absolutely amazing from start to finish! They were informative, thorough, quick, and did not charge what another Ford would. The best though, was the service de amazing from start to finish! They were informative, thorough, quick, and did not charge what another Ford would. The best though, was the service department and the communication from them! They were so helpful and answered all our questions. I work in customer service and without a doubt, they are by far the best! The communication was amazing as well! They got right with me when they found the problems and sent me estimates immediately. The text messages were wonderful and easy to understand. I cannot say enough. This was our second time getting service at Ford of Columbia and both times we have been blown away with their services. More
by julieamcrae
Employees Worked With
Service department!
July 03, 2023
A.J. Torres was excellent. Very helpful, polite, truthful. Called back in timely manner. Gave me a virtual ride in my new truck. Got it delivered from 450 miles away in record time. Made car shop truthful. Called back in timely manner. Gave me a virtual ride in my new truck. Got it delivered from 450 miles away in record time. Made car shopping easy even from a distance. More
by rbgannitron
Employees Worked With
June 20, 2023
Good overall experience. However they do push their credit union a little to much. I preferred to use my credit union and that didnt seem like an option. However they do push their credit union a little to much. I preferred to use my credit union and that didnt seem like an option. More
by scotthamilton032
Employees Worked With
June 16, 2023
Tom, Nick, Jim, Billy, Jonathan, and Colin were very professional and courteous. They went above and beyond to get my truck back on the road and I will definitely be back. Thank you! professional and courteous. They went above and beyond to get my truck back on the road and I will definitely be back. Thank you! More
by JC12345
Employees Worked With
Tom, Colin, Jonathan, Billy, Nick, Jim
May 29, 2023
This was my first time at this dealer and I must say that I was more than happy! Excellent customer service,Austyn was fantastic. Helpful, attentive and knowledgeable. Will definitely be returning for all my I was more than happy! Excellent customer service,Austyn was fantastic. Helpful, attentive and knowledgeable. Will definitely be returning for all my service needs. More
by Breezyorrn
Employees Worked With
Austyn
May 24, 2023
The dealership had plenty of stock to choose from and their online inventory was kept up to date. This was so helpful for us since we were traveling over an hour to look at vehicles. their online inventory was kept up to date. This was so helpful for us since we were traveling over an hour to look at vehicles. More
by drdaniel247
Employees Worked With
