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Ford of Cookeville
Cookeville, TN
1,265 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,265 reviews
June 21, 2025
Nathan was awesome the deal went well and accomplished everything we wanted to accomplish. Thank you Nathan everything we wanted to accomplish. Thank you Nathan More
by Fire768department
Employees Worked With
June 20, 2025
Braxton was very helpful and accommodating. Rather new but got help if needed. Great to work with! Very Good experience. Rather new but got help if needed. Great to work with! Very Good experience. More
by Wbernek
Employees Worked With
June 20, 2025
The dealership is excellent and Braxton Hopkins was very helpful with us. We will definitely buy more cars from him. You won’t be disappointed with this dealership. helpful with us. We will definitely buy more cars from him. You won’t be disappointed with this dealership. More
by Kbernek
Employees Worked With
June 18, 2025
Transparency, honest, family. Great experience. Perry, took care of us! Ronny was great, as well! Great experience. Perry, took care of us! Ronny was great, as well! More
by DP
June 10, 2025
Always a great experience with anyone at Ford! They work hard for their customers and do whatever they can to make the deal happen! They work hard for their customers and do whatever they can to make the deal happen! More
by kennedygrace2001
June 07, 2025
Nathan Monroe is the BEST! I don't EVER want to do car shopping again; however, if I must...he's my guy! NO pressure and I got exactly what I was looking for! Nathan ROCKS! I don't EVER want to do car shopping again; however, if I must...he's my guy! NO pressure and I got exactly what I was looking for! Nathan ROCKS! More
by Cori
June 06, 2025
I honestly do not recommend purchasing any of their used inventory. We purchased a vehicle in February and put around 3,000 miles on it. We've had it 3 months. My husband noticed an oil leak and we schedu inventory. We purchased a vehicle in February and put around 3,000 miles on it. We've had it 3 months. My husband noticed an oil leak and we scheduled an appointment asked them to change the oil, rotate the tires, and look at it. We left almost 3 hours later with an estimate for over $10,000 in repairs. Never believe anything you're told while you're on the lot. If you're looking for a vehicle and you have your heart set on a Ford, find a different dealership. Do not service your vehicle in their shop - I truly believe they broke the bolt on the exhaust manifold just to add $3,600 to the estimate for repair. It magically broke off when they pulled it in to the service shop. WORST EXPERIENCE EVER. More
by Lalynch
Employees Worked With
June 03, 2025
It was great work but the time was alittle to much. Thank y’all all Thank y’all all More
by Hannah.gaylord
Employees Worked With
June 03, 2025
We loved working with Braxton! ! He was so helpful and kind. I would recommend him to everyone I know looking for a vehicle. ! He was so helpful and kind. I would recommend him to everyone I know looking for a vehicle. More
by SammyLowe
May 31, 2025
Wesley was professional and got me and my wife’s in the truck that was going to suit our family needs appreciate his patience because I asked to see about four or five trucks before I chose one. He did a l truck that was going to suit our family needs appreciate his patience because I asked to see about four or five trucks before I chose one. He did a lot of running back-and-forth to make sure I got in the truck that I needed. More
by ferrarojonathan08
Employees Worked With
