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Ford of Cookeville

Cookeville, TN

5.0
1,226 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,226 reviews

January 03, 2019

Best costumer service ever! My son had totaled his car right before Christmas and it was time to get my daughter a car as well. Geoff Root and Rusty Price worked with me and in t More

by Branson2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff Root, Rusty Price, and Lane in the finance office.
January 03, 2019

Very Helpful Service Associate Christina helped us with our service for our vehicle and she was excellent. She was a great communicator and when we left our issue was completely re More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina
January 02, 2019

Great Racheal was great to work with. If it wasn’t for her I would have went somewhere else but she worked it out and sold me a new truck. I will buy from a More

by Hommer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Tazelaar
January 02, 2019

Excellent service I had a really good experience! Everyone was very nice & helpful. I had a plan as to what I wanted & the salesman Ronnie helped me get it. More

by Thill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie
January 02, 2019

Very helpful Rachael went above and beyond to find the truck I was looking for. She is very polite and didn't worry me to death after I contacted the dealer by ema More

by Truck guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael Tazelaar
December 31, 2018

Very pleasant Christina Root was very helpful and explained everything to me in great detail. She even caught a recall that I had forgotten about and was very help More

by ford1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
December 29, 2018

Recall notificatiin Christina was extremely helpful and kind assisting us with our appointment for our F 150. She explained in detail what the recalls were and how long More

by Actuallychar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
December 29, 2018

OIL CHANGE AND TIRE ROTATION I always have a great experience when i visit Ford of Cookeville. They have a friendly staff that goes above and beyond any other dealer that i hav More

by spadgett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
xavier norman
December 29, 2018

Great service Vehicle repaired quickly and runs great after repair. Everyone was awesome and super helpful. I always feel confident that my vehicle will be serviced More

by Hunter guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Billy
December 28, 2018

Friendly, Quick, Airbag Replacement Service.. I Pulled into the dealership and got into line . They were quick to get my information and get my truck taken care of. The waiting room was very comfo More

by raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natlie when I made the appt. and the young black gentlman he was very friendly. Sorry I can't remember his name.
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