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Ford of Cookeville

Cookeville, TN

4.9
1,252 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,252 reviews

January 02, 2019

Very helpful Rachael went above and beyond to find the truck I was looking for. She is very polite and didn't worry me to death after I contacted the dealer by ema More

by Truck guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachael Tazelaar
December 31, 2018

Very pleasant Christina Root was very helpful and explained everything to me in great detail. She even caught a recall that I had forgotten about and was very help More

by ford1
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
December 29, 2018

Recall notificatiin Christina was extremely helpful and kind assisting us with our appointment for our F 150. She explained in detail what the recalls were and how long More

by Actuallychar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina Root
December 29, 2018

OIL CHANGE AND TIRE ROTATION I always have a great experience when i visit Ford of Cookeville. They have a friendly staff that goes above and beyond any other dealer that i hav More

by spadgett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
xavier norman
December 29, 2018

Great service Vehicle repaired quickly and runs great after repair. Everyone was awesome and super helpful. I always feel confident that my vehicle will be serviced More

by Hunter guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, Billy
December 28, 2018

Friendly, Quick, Airbag Replacement Service.. I Pulled into the dealership and got into line . They were quick to get my information and get my truck taken care of. The waiting room was very comfo More

by raj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Natlie when I made the appt. and the young black gentlman he was very friendly. Sorry I can't remember his name.
December 23, 2018

Great price, better service Best customer service experience. I traveled to pick up my new truck and Ford of Cookeville picked me up at the airport, fed me and got me on my way More

by Dbd69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael
December 21, 2018

Positive experience Friendly and efficient service writers. I have dealt with both Billy and Casey and found them to be very professional . Any problems that result from More

by jamesare
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Hummel
December 21, 2018

ANOTHER GOOD THING Dealerships can be found in nearly every medium sized town in America. To be able to stand out and distinguish one dealership from all the others is More

by CURLYINTN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ANDREW SANSABRIN0
December 20, 2018

Professional service with a smile. I phoned into the Service dept. to request a 5,000 mile service on my new 2018 F450 truck. Service writer, Billy Hummel answered the phone and spoke w More

by WTM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Hummel
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