Ford of Cookeville

Smooth and Painless The title sums up my experience! I was in and out quickly and the Service Rep was friendly and helpful! Thanks to Garry for a pleasant experience! The title sums up my experience! I was in and out quickly and the Service Rep was friendly and helpful! Thanks to Garry for a pleasant experience! More

Excellent Very pleasent experience, courteous attentive staff. I only have good thoughts of this dealership. We didn’t even make it inside until Ethan was offer Very pleasent experience, courteous attentive staff. I only have good thoughts of this dealership. We didn’t even make it inside until Ethan was offering to help us find what we were looking for. The first one he showed us was the answer, we only glanced at a few more. We are very happy with the complete staff’s help with our questions and needs. More

Great service with a very professional staff. The service at Ford Lincoln Cookeville is outstanding. The staff is professional, friendly and very knowledgeable. I would highly recommend this deale The service at Ford Lincoln Cookeville is outstanding. The staff is professional, friendly and very knowledgeable. I would highly recommend this dealership to anyone for the high quality of their service department. More

Quick and pain free Christina was professional and very courteous. Took a personal interest getting the job done. Made everything easy. I will be a regular costumer. Tha Christina was professional and very courteous. Took a personal interest getting the job done. Made everything easy. I will be a regular costumer. Thank you Dave More

Great Job! I was in for the 1st oil change and service on my F150. I really appreciated the fast in-n-out service, a comfortable waiting room, the friendliness o I was in for the 1st oil change and service on my F150. I really appreciated the fast in-n-out service, a comfortable waiting room, the friendliness of Christina and a job well done! Christina knows her stuff!!! She explains everything and has the best personality!! She needs a raise!!!!! More

This Dealership should give Customer Satisfaction lessons. Even with computer system and phones down my problem was handled in a professional and timely manner and I was even provided a courtesy vehicle until Even with computer system and phones down my problem was handled in a professional and timely manner and I was even provided a courtesy vehicle until mine was completed. Never even had to make any changes in my plan for the day. More

Great experience! We appreciated the friendly atmosphere and the great sense of humor each employee we worked with has. It was a better experience than we had ever had We appreciated the friendly atmosphere and the great sense of humor each employee we worked with has. It was a better experience than we had ever had in purchasing a vehicle. We were not pressured in any way and the time spent filling out paperwork went quickly. They even set aside some lunch for us! Thanks! More

Quick service Quick, friendly, had what I wanted at a great price. Salesman was great. Service was outstanding. This was my second car from Ford. And I would recomm Quick, friendly, had what I wanted at a great price. Salesman was great. Service was outstanding. This was my second car from Ford. And I would recommend your dealership. More

Nick Johnson is an outstanding salesman! It was a pleasure working with Nick. He was courteous, knowledgeable, helpful and most important; he was not pushy at all. Nick definitely worked ha It was a pleasure working with Nick. He was courteous, knowledgeable, helpful and most important; he was not pushy at all. Nick definitely worked hard to get us the car we wanted at a great deal. If you need a car, contact Nick at Ford in Cookeville! More

Great Sales Service Great experience from the entire staff. Ethan was super to work with; friendly, and very knowledgeable about the vehicles. This purchase was a Transit Great experience from the entire staff. Ethan was super to work with; friendly, and very knowledgeable about the vehicles. This purchase was a Transit Van, heading back to look at F250 Trucks. More