Ford of Cookeville

Very Good. They were fast, efficient, and very friendly. The waiting room was comfortable and clean. Refreshments were available from the machines in the waitin They were fast, efficient, and very friendly. The waiting room was comfortable and clean. Refreshments were available from the machines in the waiting room. Nothing else to say More

elexallent excellent customer relations Christina is a very good service employee, great for your ford dealership.. it's hard to find that kind of person any mor excellent customer relations Christina is a very good service employee, great for your ford dealership.. it's hard to find that kind of person any more.. More

rear sensors brought it in to check on left rear sensor sounding off when in reverse. They tried various tests and couldn't replicate it. Could have been dirt on brought it in to check on left rear sensor sounding off when in reverse. They tried various tests and couldn't replicate it. Could have been dirt on sensor or ?? I appreciate their attentiveness to my problem. More

service was excellent, price good, would like to go back to appointments. do not like first come first serve. could take extra time if you arrive during bu was excellent, price good, would like to go back to appointments. do not like first come first serve. could take extra time if you arrive during busy time More

Stress free! I’ve bought many new vehicles, yet can’t recall a more stress free experience than this was. Of course I did my part in that I valued my trade in on K I’ve bought many new vehicles, yet can’t recall a more stress free experience than this was. Of course I did my part in that I valued my trade in on KBB. As well, I found the fair median price on the vehicle I was interested in. With that said, it was in the dealers hands to make the numbers match, which they did with very little haggling. Very pleased with my salesperson, Racheal and will be back when the need arises for a new vehicle! More

Great Service with friendly employee(s). Nice clean waiting area with coffee or other drinks . I enjoyed the donuts and coffee. Thanks. See you again soon. with friendly employee(s). Nice clean waiting area with coffee or other drinks . I enjoyed the donuts and coffee. Thanks. See you again soon. More

Great service Great service. Very friendly and courteous. Was able to provide last minute assistance. Short wait if any. Educated on and offered to provide further Great service. Very friendly and courteous. Was able to provide last minute assistance. Short wait if any. Educated on and offered to provide further assistance/services when things other than original request found on my car, but did not push. Full service relating to original appt provided and paperwork including what further should be done given. Good experience! Thanks Ford. More

Service Associate was professional yet personable. Associate knew the services she was selling, But she didn’t try to oversell and push me to buy anything I didn’t need. My vehicle was ready when pro Associate knew the services she was selling, But she didn’t try to oversell and push me to buy anything I didn’t need. My vehicle was ready when promised. More

Quick, efficient and professional !! The service at Ford in Cookeville is and has always been "first class"....Brad is always helpful and friendly as are all the service staff at the deal The service at Ford in Cookeville is and has always been "first class"....Brad is always helpful and friendly as are all the service staff at the dealership.... More

Absolutely marvelous. Matt Thomsen helped me from start to finish and delivered me an unexpected, AMAZING car. I’m so unbelievably happy that I chose to go to Ford Lincoln. Matt Thomsen helped me from start to finish and delivered me an unexpected, AMAZING car. I’m so unbelievably happy that I chose to go to Ford Lincoln. All of those who helped me there, have given me a new lease on life, because now I actually look like a professional in my field. Before, you would question my expertise. I’ve alrwady recommended both Ford Lincoln and Matt to a few friends who are looking for a new car. I know this is the place to go ! More