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Ford of Cookeville
Cookeville, TN
1,627 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,627 reviews
May 11, 2026
The sales man Bryan Hinnant was very straight forward and easy to work with and told the truth easy to work with and told the truth More
by kshposs
May 11, 2026
Absolutely the best dealership and personnel! You won’t find better customer service anywhere! The service department is top notch and honest. You won’t find better customer service anywhere! The service department is top notch and honest. More
by fireman1bbq
Employees Worked With
Other Employees :
Ronnie Jarrigan 5 star !
May 09, 2026
Great communication, transparency, presentation, professionalism. Highly recommend. Thank you for putting us in a truck. professionalism. Highly recommend. Thank you for putting us in a truck. More
by Ford owner
Employees Worked With
Other Employees :
Rhett holland
May 09, 2026
Adam Miller was amazing. He got us the truck that we wanted and kept us very comfortable throughout the whole process. He was not pushy and did all he could to get us the tru He got us the truck that we wanted and kept us very comfortable throughout the whole process. He was not pushy and did all he could to get us the truck that we wanted. More
by jacobfreeman60
Employees Worked With
May 08, 2026
We bought a Navigator from Lyle Heisz and we had a great experience. Lyle was super professional, he did not pressure us, and made the care buying experience very pleasant. I highly recommend Ford of Cook experience. Lyle was super professional, he did not pressure us, and made the care buying experience very pleasant. I highly recommend Ford of Cookeville and be sure to see Lyle Heisz!! More
by mcmeihls29
Employees Worked With
May 08, 2026
Lyle and Paris were amazing. Best buying experience I have ever had. Thanks guys! Buy your next ride from Lyle and Paris. Best buying experience I have ever had. Thanks guys! Buy your next ride from Lyle and Paris. More
by Garyplatz50
May 07, 2026
Heath was very helpful in assisting a quick process for out of town buyers. Really appreciate the tutorial on the new innovations with our new truck. Thanks out of town buyers. Really appreciate the tutorial on the new innovations with our new truck. Thanks More
by Rub68
Employees Worked With
May 06, 2026
AWESOME PEOPLE PROFESSIONAL AN CURTEOUS SO HELPFUL NICE CLEAN PLACE WORKED TO GET ME A AFFORDABLE PAYMENT NICE CLEAN PLACE WORKED TO GET ME A AFFORDABLE PAYMENT More
by gregwhite536
May 06, 2026
Nathan is the deal breaker . He do have lot of patience dealing with customers . He gave me the best deal and explained me everything crystal clear . I will give him 10/10 .The He do have lot of patience dealing with customers . He gave me the best deal and explained me everything crystal clear . I will give him 10/10 .The manager Kevin is also a funny person and also gave me good deal. More
by thungahari708
Employees Worked With
