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Ford of Cookeville
Cookeville, TN
1,706 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,706 reviews
June 18, 2026
Couldn't ask for better service. .great person to deal with..very helpful getting started with new vehicle.. .great person to deal with..very helpful getting started with new vehicle.. More
by ddaniels6016
Employees Worked With
June 18, 2026
Heath Carpenter was a great sales manager. He was so patient and supportive during the whole process. He was so patient and supportive during the whole process. More
by Manuel
Employees Worked With
June 17, 2026
If you're ever at ford and need someone helpful, patient and understanding, please ask for Heath Carpenter. He has been the best and has made our experience super smooth and easy. 200% recommended! and understanding, please ask for Heath Carpenter. He has been the best and has made our experience super smooth and easy. 200% recommended! More
by Alba
Employees Worked With
June 17, 2026
Lyle was very good sales person. Great with people. I would recommend him to everybody Great with people. I would recommend him to everybody More
by Deborah
Employees Worked With
June 17, 2026
Lyle was great and easy to work with. I would recommend him to anyone looking to buy a new car or truck I would recommend him to anyone looking to buy a new car or truck More
by dgpwap
Employees Worked With
June 16, 2026
Lyle Heisz was extremely helpful and patient. He was able to put me in a fantastic new car! He was able to put me in a fantastic new car! More
by hfywilkins
Employees Worked With
June 15, 2026
Absolutely Exceptional Experience with Bryan at Ford of Cookville! I recently purchased a used Ford F-150 from Bryan, and I couldn’t be happier with both the truck and the entire buying process. From the Cookville! I recently purchased a used Ford F-150 from Bryan, and I couldn’t be happier with both the truck and the entire buying process. From the moment I walked in, Bryan was knowledgeable, patient, and genuinely interested in finding the right vehicle for my needs. He answered every question thoroughly, never once pressured me, and even took the time to compare different trims and options so I could make an informed decision. He fought hard to get me an outstanding deal and made the financing process smooth and transparent. The whole experience was refreshing. No haggling games, just honest, straightforward service. If you’re in the market for a Ford, do yourself a favor and ask for Bryan. He’s the kind of salesman who makes you actually enjoy buying a car. I’ll definitely be back for my next vehicle and will be recommending him to everyone I know. Highly recommend! Thank you Bryan! More
by Steven H.
June 14, 2026
Nathan was extremely helpful and knowledgeable. He made our experience very positive! Recommend him and Cookeville Ford! He made our experience very positive! Recommend him and Cookeville Ford! More
by kselecman
Employees Worked With
June 14, 2026
Lyle was very helpful , best experience buying a vehical yet. Thank you very much Lyle. yet. Thank you very much Lyle. More
by Jscrub288
Employees Worked With
June 12, 2026
Justin was great to work with. Make the buying process a breeze . Would recommend him to anyone Make the buying process a breeze . Would recommend him to anyone More
by gray4
