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Ford of Cookeville
Cookeville, TN
1,827 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,827 reviews
August 19, 2026
Adam Miller was a tremendous help on getting my Tahoe today! Can’t give him enough praise! today! Can’t give him enough praise! More
by jaylontward
Employees Worked With
August 19, 2026
Junior was so patient with us while looking for the perfect truck. He didn’t make us feel rushed and answered all of our questions. He went above and beyond with helping us. I would recommend him if yo perfect truck. He didn’t make us feel rushed and answered all of our questions. He went above and beyond with helping us. I would recommend him if you are shopping with Ford. You won’t feel pressured and you will get exactly what you are looking for. Great customer service. Felt like family! More
by heatherodom529
Employees Worked With
August 19, 2026
Junior was awesome. Great experience. Didn't feel and pressure. They were upfront about everything. Would recommend. Great experience. Didn't feel and pressure. They were upfront about everything. Would recommend. More
by Odomp721
Employees Worked With
August 18, 2026
Thankful to have a local dealership that is willing to work with me and get me the right vehicle at the best price possible. And not be pushy in the process! Thanks Heath, and thanks Cookeville Ford. work with me and get me the right vehicle at the best price possible. And not be pushy in the process! Thanks Heath, and thanks Cookeville Ford. More
by mattprofant
Employees Worked With
August 18, 2026
Adam Miller is the man! He is great at listening to what you want and always looking for ways to help his customers find the car they need. He is great at listening to what you want and always looking for ways to help his customers find the car they need. More
by jgrooms308
Employees Worked With
August 17, 2026
Spencer was the best, very patient and willing to work with me if you go too Ford of Cookeville ask for Spencer if you want world class service with me if you go too Ford of Cookeville ask for Spencer if you want world class service More
by DKelley
Employees Worked With
August 17, 2026
Lyle Heisz was our product specialist. He was very knowledgeable, friendly and professional. Very good experience. He was very knowledgeable, friendly and professional. Very good experience. More
by Lahoskins66
Employees Worked With
August 17, 2026
I recently purchased a car from Spencer, and the experience was excellent from start to finish. He was knowledgeable, professional, and took the time to answer all of my questions without making me experience was excellent from start to finish. He was knowledgeable, professional, and took the time to answer all of my questions without making me feel pressured. Spencer made the entire process smooth and stress-free, and I truly appreciated his honesty and attention to detail. If you're looking for someone who genuinely cares about helping customers find the right vehicle, I highly recommend working with Spencer. More
by Jyoung
Employees Worked With
August 15, 2026
Lyle was amazing. They took care of us like friends. Got us a great deal and feel like family now. Come see Lyle at Ford of Cookeville They took care of us like friends. Got us a great deal and feel like family now. Come see Lyle at Ford of Cookeville More
by jeffreydonaldday
Employees Worked With
August 15, 2026
The location was handy, repair close to work, saw what we wanted online. Didn’t find color we wanted but it works. wanted online. Didn’t find color we wanted but it works. More
by ddingley
Employees Worked With
