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Ford of Cookeville
Cookeville, TN
1,794 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,794 reviews
August 01, 2026
This has been the easiest experience buying a vehicle. Thanks to Zack and Geoffrey for this experience Thanks to Zack and Geoffrey for this experience More
by sdraper77
Employees Worked With
August 01, 2026
In the ten years since moving to Tennessee I have have purchased four vehicles from Cookeville and will not buy from any other dealer. purchased four vehicles from Cookeville and will not buy from any other dealer. More
by gbis6049
Employees Worked With
July 31, 2026
Heath Carpenter is definitely the person to go to for sales. He was always looking out for us and reassured us with facts whenever we had questions or concerns. The best part? He is a Christ follower! sales. He was always looking out for us and reassured us with facts whenever we had questions or concerns. The best part? He is a Christ follower! More
by mattandmaime
Employees Worked With
July 31, 2026
Dave Walker was amazing! He answered every question I had and getting me through my new car signing very quickly! He answered every question I had and getting me through my new car signing very quickly! More
by Badash0885
July 31, 2026
Mr. Heath Carpenter is a great asset to the middle TN car dealers community. He is great to work with, he uses no hidden sales tactics, hes upfront honest and will work with you to get you the best deal avai dealers community. He is great to work with, he uses no hidden sales tactics, hes upfront honest and will work with you to get you the best deal available. If buying a used car he will get the answers to any questions you may have quickly and detailed. You can miss working with him! More
by USMC VETERAN
Employees Worked With
July 31, 2026
Nathan was great and was very personable. He has a great beard by the way. He has a great beard by the way. More
by Valeria Garcia
July 30, 2026
He was friendly and all about finding the right vehicle that met our needs! He was a pleasure to work with! If you need a vehicle I highly recommend him!! that met our needs! He was a pleasure to work with! If you need a vehicle I highly recommend him!! More
by Pflowers
July 30, 2026
We really enjoyed working with Zack. He went above and beyond to help us find the right vehicle for us!!! He went above and beyond to help us find the right vehicle for us!!! More
by flowersk100
July 28, 2026
On 03-06-2026 my wife, and I purchased a new Lincoln Nautilus from Cookeville Lincoln in Cookeville Tn. We purchased a prepaid service plan and the finance manager explained that they would come to o Nautilus from Cookeville Lincoln in Cookeville Tn. We purchased a prepaid service plan and the finance manager explained that they would come to our house and perform the regular services as part of the plan. I called yesterday to schedule the first appointment and was told by the service manager that I lived 8 miles to far for the home service, I asked to speak to a manager and was referred to Paris the salesman who sold us the car he proceeded to read us the fine print, I reminded him of what was agreed upon, he said he would have someone call us. I received a Call from Devin who said he was a service manager, I explained our purchase of the car and their promise of service to the home. Devin explained that what was sold to us isn't valid because the contract and that "agreement" was done with a former employee. More
by mtcory1
July 28, 2026
Benjamin was wonderful. Highly recommend working with him. Benjamin and ford of Cookeville were very helful Highly recommend working with him. Benjamin and ford of Cookeville were very helful More
by SHERRYMAYBURY
Employees Worked With
