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Ford of Cookeville
Cookeville, TN
1,935 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,935 reviews
October 22, 2026
Adam Miller was awesome to work with. Friendly and informative. Took care of me like family! Friendly and informative. Took care of me like family! More
by robfulfer
Employees Worked With
October 22, 2026
I went in the day before and set an appointment for the next afternoon, so they could order a new tire for me. I went for my appointment. My tire came in so we were good to go. I was so pleased with everyt next afternoon, so they could order a new tire for me. I went for my appointment. My tire came in so we were good to go. I was so pleased with everything because they also did an oil change. I am so very happy with the service department. My advisor was Nicholas Hough, and let me just tell you that he is awesome. I'm a older woman alone and it was wonderful that Nick took good care of me. I will be back! Thank you so much Nick and Ford for hiring a great staff! ❤️ More
by TmJm0810
Employees Worked With
Nicholas Hough
October 21, 2026
Awesome experience! Josh went above and beyond to ensure we had everything we needed and made the process as quick and professional as possible. Will be back for sure! Josh went above and beyond to ensure we had everything we needed and made the process as quick and professional as possible. Will be back for sure! More
by martinwalker556
October 20, 2026
Friendly and helpful in selecting a new vehicle to fit my needs. Generally easy to deal with. needs. Generally easy to deal with. More
by kensircy200
Employees Worked With
October 19, 2026
Purchased a Ford F150 from Adam today and traded in our old truck. He was super easy to work with and help find you the perfect fit. He was professional, extremely knowledgeable and friendly without the old truck. He was super easy to work with and help find you the perfect fit. He was professional, extremely knowledgeable and friendly without the pushy salesman mentality. Highly recommend him and will use him next time More
by zins81
Employees Worked With
October 19, 2026
We worked with Adam Miller for the purchase of our F150 and he was fantastic. If you avoid car salesmen like many people do, Adam will change your opinion. He’s knowledgeable, not pushy in the slightest a and he was fantastic. If you avoid car salesmen like many people do, Adam will change your opinion. He’s knowledgeable, not pushy in the slightest and truly has your best interest at heart! I cannot recommend Adam and the dealership highly enough! More
by Tessa
Employees Worked With
