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Zack Shertzer

Overview Reviews (66) Inventory (276)

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Zack Shertzer

Sales

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

Buying a car is a big decision, and I’m here to guide you every step of the way. I take pride in listening, understanding what matters most to you, and helping you drive away with confidence. Changing lives one car at a time. I’d love the opportunity to help you next!

5.0

66 Reviews

5.0

66 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (66) Inventory (276)

Languages Spoken

English

Spanish

66 Reviews of Zack Shertzer

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September 30, 2026

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Employee Rating

We had such a great experience buying our Ford Maverick yesterday, and we have Zack to thank for that! He was extremely helpful, friendly, and made the whole process so easy. He never made us feel pressur yesterday, and we have Zack to thank for that! He was extremely helpful, friendly, and made the whole process so easy. He never made us feel pressured and was more than happy to answer all of our questions and make sure we were comfortable with everything before leaving. We really appreciate how patient Zack was throughout the entire process. If you’re looking for a vehicle, I highly recommend asking for Zack! We absolutely love our new Ford Maverick and couldn’t be happier with our experience! More

by addi_lee

Sales Price Transparency

Purchase Time

Recommend Dealer

Yes

Other Employees Tagged: Brent Smith

Oct 09, 2026 -

Ford of Cookeville responded

Thank you so much for your kind words about your experience here at Ford of Cookeville. We try every day to satisfy our customers and it's always nice to know when we succeed.

September 30, 2026

Dealership Rating

Employee Rating

by addi_lee

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brent Smith

Oct 09, 2026 -

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 26, 2026

Dealership Rating

Employee Rating

Zack Shertzer is the best. He worked a great deal on our new us Ford truck. The dealership was very hospitable! The deal was fast and easy! He worked a great deal on our new us Ford truck. The dealership was very hospitable! The deal was fast and easy! More

by Tonyayates2021

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 28, 2026 -

Ford of Cookeville responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 24, 2026

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Employee Rating

Couldn’t have asked for a better guy to help me and the wife with our new purchase, will definitely use in the future! wife with our new purchase, will definitely use in the future! More

by Joshua Meadows

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Geoffrey Root

Sep 28, 2026 -

Ford of Cookeville responded

Hello Joshua, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2026

Dealership Rating

Employee Rating

Great place to by a new car. Like the fact thst they have prayer before work. Like the fact thst they have prayer before work. More

by ruthsteffey

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 23, 2026 -

Ford of Cookeville responded

Hello, we are so happy to read such a great review about Ford of Cookeville! Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2026

Dealership Rating

Employee Rating

Very good dealer. Used them for years with different salesmen. Always been very knowledgeable and good workers. Always can call later for help Used them for years with different salesmen. Always been very knowledgeable and good workers. Always can call later for help More

by steffeypond1

Sales Price Transparency

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: David Struble

Sep 23, 2026 -

Ford of Cookeville responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 18, 2026

Dealership Rating

Employee Rating

Zack’s customer service was superb! He made sure we were comfortable every step of the way. He made sure we were comfortable every step of the way. More

by Megan

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 23, 2026 -

Ford of Cookeville responded

Hi Megan, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

September 18, 2026

Dealership Rating

Employee Rating

Zach was very nice and helpful he explained everything good and I would recommend him. good and I would recommend him. More

by allisonleah2001

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Sep 23, 2026 -

Ford of Cookeville responded

Hello, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

September 16, 2026

Dealership Rating

Employee Rating

Zach was very cool and I think it’s cool that he lived in Hawaii Hawaii More

by Abby Geer

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Joe Hayden , Katie Gurgainers

Sep 17, 2026 -

Ford of Cookeville responded

Abby, thank you so much for your feedback about Ford of Cookeville! We strive to provide the best experience to all our customers. Zach will be very happy to hear about your kind words and high star rating! If you have any further questions, please don't hesitate to reach out!

September 07, 2026

Dealership Rating

Employee Rating

Looking a car, truck come see Zack at the Ford dealership in Cookeville, TN. He will really work hard to get you in the your vehicle in Cookeville, TN. He will really work hard to get you in the your vehicle More

by Kcbpsj

Sales Price Transparency

Trade-in Experience

Purchase Time

Finance Experience

Recommend Dealer

Yes

Other Employees Tagged: Brent Smith

Sep 09, 2026 -

Ford of Cookeville responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ford Lincoln of Cookeville! If you have any further questions, please don't hesitate to reach out!

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