Zack Shertzer
Zack Shertzer at Ford of Cookeville

Zack Shertzer

Sales

Ford of Cookeville

1600 Interstate Drive
Cookeville, TN 38501

5.0
71 Reviews

Buying a car is a big decision, and I’m here to guide you every step of the way. I take pride in listening, understanding what matters most to you, and helping you drive away with confidence. Changing lives one car at a time. I’d love the opportunity to help you next!

5.0

71 Reviews

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71 Reviews of Zack Shertzer

November 03, 2026

Dealership Rating
Employee Rating

Zack Shertzer genuinely the best salesman Ive had the pleasure of making a deal with This man makes once in a lifetime deals deals so good i in fact drove four hours to get my car!!!! More

by nw42706
Sales Price Transparency
Trade-in Experience
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Recommend Dealer
Yes

November 02, 2026

Dealership Rating
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Zack Shurtsur made this a pretty seamless deal. Relationships established with the top notch maintenance staff help put the deal in place. More

by Ebeaty
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

October 26, 2026

Dealership Rating
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Very professional and personable. Absolutely no pressure, was actually guided to exactly what I needed and wanted. Best auto buying experience I have had. More

by Johnny Groce
Sales Price Transparency
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Recommend Dealer
Yes
Oct 30, 2026

Ford of Cookeville responded

Hello Johnny, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 17, 2026

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He was very knowledgeable and kind while I went through this major purchase. He was also very patient and took his time. I appreciate you so much Zack! More

by heavyn.hale
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 17, 2026

Ford of Cookeville responded

Hi, thank you for your kind words. Please don't hesitate to reach out if there's anything additional we can do for you.

October 13, 2026

Dealership Rating
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Nick Hough was amazing! So friendly, I had a question after my service and he personally made it right. Going above and beyond with customer care while making me feel comfor More

by Erica Green
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Nick Hough - 5 stars

Oct 16, 2026

Ford of Cookeville responded

Hi Erica, We're thrilled to hear that Nick provided you with amazing customer care and made you feel comfortable and supported. Your recommendation means a lot to us, and we will certainly pass along your kind words to Nick and the team.

September 30, 2026

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We had such a great experience buying our Ford Maverick yesterday, and we have Zack to thank for that! He was extremely helpful, friendly, and made the whole process so easy. He never made us feel pressur More

by addi_lee
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Brent Smith

Oct 09, 2026

Ford of Cookeville responded

Thank you so much for your kind words about your experience here at Ford of Cookeville. We try every day to satisfy our customers and it's always nice to know when we succeed.

September 30, 2026

Dealership Rating
Employee Rating

We had such a great experience buying our Ford Maverick yesterday, and we have Zack to thank for that! He was extremely helpful, friendly, and made the whole process so easy. He never made us feel pressur More

by addi_lee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Brent Smith

Oct 09, 2026

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 26, 2026

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Employee Rating

Zack Shertzer is the best. He worked a great deal on our new us Ford truck. The dealership was very hospitable! The deal was fast and easy! More

by Tonyayates2021
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 28, 2026

Ford of Cookeville responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 24, 2026

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Couldn’t have asked for a better guy to help me and the wife with our new purchase, will definitely use in the future! More

by Joshua Meadows
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Geoffrey Root

Sep 28, 2026

Ford of Cookeville responded

Hello Joshua, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2026

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Employee Rating

Great place to by a new car. Like the fact thst they have prayer before work. More

by ruthsteffey
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Sep 23, 2026

Ford of Cookeville responded

Hello, we are so happy to read such a great review about Ford of Cookeville! Feel free to reach out to us if you need anything. Have a wonderful day.

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