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Ford of Cookeville
Cookeville, TN
1,706 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,706 reviews
June 09, 2026
Justin was great i got a new maverick i would highly recommend justin if your in the market recommend justin if your in the market More
by pnavarra14428
Employees Worked With
June 09, 2026
Adam Miller was very helpfull, friendly, and made the whole buying process seamless. I highly recommend Adam to anyone looking to purchase a new vehicle. whole buying process seamless. I highly recommend Adam to anyone looking to purchase a new vehicle. More
by Hosmer_matt
Employees Worked With
June 07, 2026
Andrew Jayne was AMAZING to work with. After being back and forth from the dealership for what felt like a month (it was actually 2 weeks) he never got tired of us or tired of helping us. After being back and forth from the dealership for what felt like a month (it was actually 2 weeks) he never got tired of us or tired of helping us. He stayed in contact with us to help us find the perfect family vehicle for our family of 6! If you are looking to buy a car, go see Andrew Jayne at Ford Lincoln of Cookeville More
by jnokes2026
Employees Worked With
Andrew Jayne
June 07, 2026
Huge shoutout to Zack Shertzer for an incredible experience at Ford of Cookeville. I was nervous about the approval process for my dream vehicle, but Zack made the entire experience seamless and str experience at Ford of Cookeville. I was nervous about the approval process for my dream vehicle, but Zack made the entire experience seamless and stress-free. He is incredibly knowledgeable, patient, and professional. He handled all the heavy lifting behind the scenes to ensure I was approved without any unnecessary back-and-forth. 20/10 More
by Shaniagraham10
Employees Worked With
June 07, 2026
Great customer service friendly service helpful service making your purchase easy and fast thank you Ford of Cookeville making your purchase easy and fast thank you Ford of Cookeville More
by jana.hargis
Employees Worked With
June 06, 2026
We had an excellent experience at Ford Cookeville. Most of the time buying a car gives me a headache, but we actually enjoyed this experience! Our salesman, Justin Dishman, was excellent. We would lov Most of the time buying a car gives me a headache, but we actually enjoyed this experience! Our salesman, Justin Dishman, was excellent. We would love to work with him again in the future. More
by katbaloo23
Employees Worked With
June 06, 2026
Justin was very professional and courteous will be shopping here for our next vehicle. God‘s blessing on your dealership. shopping here for our next vehicle. God‘s blessing on your dealership. More
by Ironcityfan
Employees Worked With
June 06, 2026
Justin Dishman was extremely helpful and professional. He made the process easy and fun! We had an excellent experience. He made the process easy and fun! We had an excellent experience. More
by faith.manganaro04
Employees Worked With
June 05, 2026
Bryan Hinnant was so helpful in helping us find my wife’s retirement vehicle. Very knowledgeable and help make our purchase smooth.. I highly recommend him for your next purchase at Ford of Cookeville. retirement vehicle. Very knowledgeable and help make our purchase smooth.. I highly recommend him for your next purchase at Ford of Cookeville. More
by coomerlisa2
Employees Worked With
June 05, 2026
Nick made the entire process as easy, seamless, and straight forward as possible for me. After finding the vehicle I wanted, he worked with me to get to a price I was looking for, and took care of ever straight forward as possible for me. After finding the vehicle I wanted, he worked with me to get to a price I was looking for, and took care of everything up until he showed up at my door with the vehicle. I couldn’t have asked for a better process/sales agent to help me and could not be more satisfied with my purchase. More
by nckmaier
Employees Worked With
