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Ford of Cookeville

Cookeville, TN

4.9
1,827 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,827 reviews

August 10, 2026

Lyle was great to work with. Very kind and professional. Reach out to him for your next purchase. More

by craigmiller
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Ford of Cookeville responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2026

Conner is a very exceptional sales person he was very professional i highly recommend his services More

by jessie.willingham1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 13, 2026 -

Ford of Cookeville responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 08, 2026

Ford of Cookeville was very helpful and very kind during my purchase. Would do business with them again. More

by paxtonelmore
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "JR" Purifoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Ford of Cookeville responded

Thank you so much for your kind words about your experience here at Ford Lincoln of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed. If you have any further questions, please don't hesitate to reach out!

August 08, 2026

Very patient and very knowledgeable. Well done Zack! Would highly recommend for anyone close to Cookeville to try him out. More

by rondsmith61
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Zack will be very happy to hear about your kind words and high star rating! If you have any further questions, please don't hesitate to reach out!

August 06, 2026

10/10 customer service! Spencer was so helpful and knowledgeable through the whole purchase process! More

by Kristi.lynn.0503
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Grunkemeyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

Ford of Cookeville responded

Hi, thank you so much for your kind words about your experience here at Ford Lincoln of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 06, 2026

Ford of Cookeville is not your everyday, run of the mill dealership! In a time when it seems that customer support is almost unheard of… Ford of Cookeville is rewriting the handbook on Customer Support. Fro More

by ronniedean
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brent Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

ronniedean responded

R.S.

Aug 08, 2026 -

Ford of Cookeville responded

Hi, it really means a lot to us that you took the time to write such a positive review about Ford Lincoln of Cookeville so we just wanted to personally thank you. We try very hard to make sure our customers are happy every time they visit us so it’s gratifying when someone lets us know that we’re doing a good job.

August 06, 2026

Nathan was very kind, helpful, he had a very positive attitude and was very friendly. More

by Elianisrodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony "JR" Purifoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2026 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford Lincoln of Cookeville. We are always more than happy to assist you if anything else comes up. Take care!

August 05, 2026

Dave was excellent, I would recommend him over every other salesman I've had. He was extremely detailed and thorough with just about everything I had questions about. Not only that, I feel like he was l More

by a3britton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 06, 2026 -

Ford of Cookeville responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford Lincoln of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

August 03, 2026

Connor was absolutely GREAT helping me and my son get into our new/used vehicles. He was very knowledgeable and the most helpful. I would recommend all to come see Connor More

by jessicavarnadoe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

Ford of Cookeville responded

Thank you so much for your kind words about your experience here at Ford Lincoln of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.

August 03, 2026

Went to Ford of Cookeville. Connor was great, he made the experience awesome. Highly recommend! More

by Jvarnadoe77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2026 -

Ford of Cookeville responded

Thank you so much for your kind words about your experience here at Ford Lincoln of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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