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Ford of Cookeville
Cookeville, TN
1,603 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,603 reviews
April 16, 2026
Adam Miller was very helpful and courteous. Made this transaction fast and easy. I highly reccommend Made this transaction fast and easy. I highly reccommend More
by Tlchiles66
Employees Worked With
April 16, 2026
Excellent service. Very informative and helpful. Adam Miller was very good about informing us about the car. Very informative and helpful. Adam Miller was very good about informing us about the car. More
by Tlchiles66
Employees Worked With
April 16, 2026
Low pressure. Knowledgeable. Easy to work with. Willing to find a way to get the deal done Knowledgeable. Easy to work with. Willing to find a way to get the deal done More
by Ivinrohrer
Employees Worked With
April 15, 2026
Really good customer service. I am in love with my custom ordered Bronco. It came early and is exactly what I ordered. I am in love with my custom ordered Bronco. It came early and is exactly what I ordered. More
by anetengland2012
Employees Worked With
April 15, 2026
Zack was super friendly and professional. We’re very happy with everything! Thank you so much for everything We’re very happy with everything! Thank you so much for everything More
by Laure schaffner
Employees Worked With
April 15, 2026
Zach done a very good job. I was happy from start to finish could not be in a better experience. I was happy from start to finish could not be in a better experience. More
by Garyhenry31
Employees Worked With
April 14, 2026
I had a wonderful experience today with Salesman Adam Miller. He was able to help me find my next vehicle purchase. I would highly recommend him and Ford of Cookeville for your new or next big boy purcha Miller. He was able to help me find my next vehicle purchase. I would highly recommend him and Ford of Cookeville for your new or next big boy purchase needs! More
by tennessee_in_the_army
Employees Worked With
April 13, 2026
The Service was outstanding, my sales professional Bryan Hinnant Listened to what I was looking for, and was willing to help walk me through my experience, allowing me to make a choice that fit my needs. T Hinnant Listened to what I was looking for, and was willing to help walk me through my experience, allowing me to make a choice that fit my needs. The rest of the folks I engage with were kind and professional, and it smelled good in the building:) More
by rayma.ewing
April 12, 2026
Excellent service before during and after the sale. Friendly and accommodating especially with our special needs son. Friendly and accommodating especially with our special needs son. More
by dralbee
Employees Worked With
April 10, 2026
Zack was awesome to help with even the smaller problems I would recommd him see if you are buying a vehicle from cookeville Ford Tennessee would recommd him see if you are buying a vehicle from cookeville Ford Tennessee More
by Rosiedunn11
