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Ford of Cookeville

Cookeville, TN

4.9
1,936 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,937 reviews

October 15, 2026

Dave made buying a new car very easy I would definitely recommend Dave and this dealership to anyone interested in buying a car. More

by wscottrogers
Sales Price Transparency
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Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Dave
October 15, 2026

I have used Ford Lincoln of Cookeville to service my vehicles for the past 6 years and their service has always been excellent. More

by Ken
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Dakota Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavier
Oct 15, 2026 -

Ford of Cookeville responded

Thank you so much for your kind words about your experience here at Ford of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 14, 2026

I was taking care of very professionally and very promptly by all who I encountered at Ford of Cookeville. More

by Ellbry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
Oct 15, 2026 -

Ford of Cookeville responded

Thank you so much for your kind words about your experience here at Ford of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 14, 2026

Nick was extremely cordial and helpful. The valet service is awesome. And the turnaround time was quicker than expected. I’m very pleased. More

by rlbatt2018
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Nick
Oct 16, 2026 -

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

October 14, 2026

Very happy with our new red outer banks bronco sport from Connor at Ford of Cookeville. More

by burnhambilly23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Connor Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 16, 2026 -

Ford of Cookeville responded

Hi, we are so happy to read such a great review about Ford of Cookeville! We are always more than happy to assist you if anything else comes up. Take care!

October 14, 2026

Nick did a great job communicating. Although they were not able to actually able to balance my rather large tires, Nick reached out asap and asked what I wanted to do and go from there More

by mikebjennings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in Service
Oct 16, 2026 -

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 14, 2026

All I can say about Ford of Cookeville is that they are simply awesome! David Walker is the man! Don’t forget Casey Loftis! This guy is one of the best service guys I know and all the guys in the parts dep More

by Itisabigdeal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Walker and Casey Loftis
Oct 16, 2026 -

Ford of Cookeville responded

Hi, we're happy to hear you had such a positive experience with our team! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

October 13, 2026

Nick Hough was amazing! So friendly, I had a question after my service and he personally made it right. Going above and beyond with customer care while making me feel comfor More

by Erica Green
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Hough - 5 stars
Oct 16, 2026 -

Ford of Cookeville responded

Hi Erica, We're thrilled to hear that Nick provided you with amazing customer care and made you feel comfortable and supported. Your recommendation means a lot to us, and we will certainly pass along your kind words to Nick and the team.

October 13, 2026

I have an older Thunderbird, and they were able to service it with no problem !! More

by Doboy47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Doug
Oct 14, 2026 -

Ford of Cookeville responded

Hi, we are very happy to have provided you with such a positive experience! Until the next time we meet, take care!

October 13, 2026

Great service. Able to get in and get everything done. Would recommend Casey for sure! More

by Cameron Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Casey Loftis
Oct 13, 2026 -

Ford of Cookeville responded

Hi Cameron, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

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