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Ford of Cookeville
Cookeville, TN
1,261 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,261 reviews
January 26, 2023
My sales consultant was nice and knowledgeable (Dakota) I would give him 5 stars!!! I was going to buy the truck then they give me final figures and they put a whopping$7500.00 market adjustment on top of ms would give him 5 stars!!! I was going to buy the truck then they give me final figures and they put a whopping$7500.00 market adjustment on top of msrp I would think That is rediculous and told I could only finance there! I will buy elsewhere! More
by Stephen
Employees Worked With
Ronald
December 08, 2022
Lyle was professional and helped us pick our next family car with no pressure. I would recommend him and Ford Cookeville for anyone looking to buy a new or used car. 5 Stars! car with no pressure. I would recommend him and Ford Cookeville for anyone looking to buy a new or used car. 5 Stars! More
by tobylevack
Employees Worked With
Lyle Heisz
November 11, 2022
Lyle, the salesman was very attentive and because this was an ev which he was not familiar with, he sought had answers to our which he could not answer. A good experience dealing with Lyle, but the overal was an ev which he was not familiar with, he sought had answers to our which he could not answer. A good experience dealing with Lyle, but the overall experience with the dealership was poor due to their high pressure tactics in trying to make the sale. More
by craigbdomino
Employees Worked With
Lyle Heisz
August 26, 2022
Lyle and Pancho took all of the fear about buying my new Bronco. Even though I ordered and waited for my truck to be built, I still had anxiety when my delivery date arrived. Truly enjoyed getting to know m Bronco. Even though I ordered and waited for my truck to be built, I still had anxiety when my delivery date arrived. Truly enjoyed getting to know my salesman and staff at the dealership and appreciated the no pressure approach to making my purchase experience great. I highly recommend Cookeville Ford and Lincoln for your next auto purchase. More
by chrismanus
Employees Worked With
Lyle Heisz
