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Ford of Cookeville

Cookeville, TN

Overview
Employees
Reviews
Vehicles
4.9
1,601 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,601 reviews

February 01, 2025

The customer service is outstanding, everyone from the front door to the service department are friendly and reliable. More

by matt miller
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

Ford of Cookeville responded

Hi Matt, thank you so much for your feedback about Ford Lincoln of Cookeville! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! We are always more than happy to assist you if anything else comes up. Take care!

January 30, 2025

Great experience with this dealership. No pressure and felt like they cared about my needs. More

by Bobm127
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 03, 2025 -

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve.

January 28, 2025

Very pleased highly recommend will ray he's the best at fird Lincoln of Cookeville TN More

by durhamshawn11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Will Ray
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Feb 01, 2025 -

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

January 26, 2025

Nathan is the best asset yall have, keep him around and we will return. He does a great job, Very happy More

by buckshot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Ford of Cookeville responded

Hi, we are pleased to hear of your experience with us here at Ford Lincoln of Cookeville. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

January 26, 2025

Very friendly and personable. Made the experience fast and easy. Thanks for the great service More

by Buckshot
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 27, 2025 -

Ford of Cookeville responded

Hi, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

January 25, 2025

Ford of Cookeville is amazing. PARIS RADFORD HAS BEEN AMAZING. WORKED TO MAKE SURE WE GOT EXACTLY WHAT WE WANTED. More

by Diana46
Recommend Dealer
Yes
Employees Worked With
Paris Radford
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Jan 27, 2025 -

Ford of Cookeville responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 25, 2025

They had my vehicle ready at the door when I arrived. They also did paperwork in a timely manner. Thank you for the experience. More

by jakebrake91002
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nathan Monroe
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 27, 2025 -

Ford of Cookeville responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2025

They are very helpful and eager to help I will keep coming back whenever I need a vehicle More

by johnniegrogan5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 31, 2025 -

Ford of Cookeville responded

Hello, we're happy you found our staff to be so helpful during your experience here at Ford Lincoln of Cookeville. Feel free to reach out to us if you need anything. Have a wonderful day.

January 24, 2025

Great experience. Made my out of state purchase a simple and smooth transaction! Great service. Love the vehicle More

by reedhogan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Ragsdale
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Jan 31, 2025 -

Ford of Cookeville responded

Hello, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 23, 2025

Great experience from start to finish! Even though I purchased a used non Ford vehicle, Jeremiah was very knowledgeable on the SUV. He was great to work with! More

by Devon Wallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layne Boyce, Jeremiah Ragsdale
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Jan 24, 2025 -

Ford of Cookeville responded

Devon, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Ford Lincoln of Cookeville and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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