Ford of Cookeville

Cylinder Heads Warranty Replacement. Casey Loftis handled the warranty replacement. Casey is my Service Adviser. He did a great job keeping me informed as to parts delays from Ford and wh Casey Loftis handled the warranty replacement. Casey is my Service Adviser. He did a great job keeping me informed as to parts delays from Ford and when they arrived. Thank You Casey. More

Pleasant and Professional Christina does a great job of providing service with a smile. She keeps track of the service on my vehicle and keeps me coming back for service. Christina does a great job of providing service with a smile. She keeps track of the service on my vehicle and keeps me coming back for service. More

Great Service with a smile!! Whenever I go to get my car serviced with no appointment, Christina welcomes me with a smile, and suggests service suitable for my car and mileage. No Whenever I go to get my car serviced with no appointment, Christina welcomes me with a smile, and suggests service suitable for my car and mileage. No long waits, and my car is done. Any problems come up and she comes to the waiting room and advises what we need to do to rectify them. Christina is a very positive representative of Ford Service. More

Professional Xavier was very professional, friendly and helpful. My service was only a normal 45,000 mile preventive maintenance visit, but Xavier made it as pleas Xavier was very professional, friendly and helpful. My service was only a normal 45,000 mile preventive maintenance visit, but Xavier made it as pleasant as possible getting it taken care of in a timely manner. More

One of the best buying experiences If you are wanting a great experience of buying a new or used car go to Ford of Cookeville they are fair and honest all around good people to deal wit If you are wanting a great experience of buying a new or used car go to Ford of Cookeville they are fair and honest all around good people to deal with the sales manager we dealt with poncho was just outstanding in helping us in every way they have earned my business for life would recommend anybody going there to buy a car thanks again who all that helped us mark and to poncho More

Racheal was a pleasure to work with Racheal made the sale and whole process a lot easier than any other car buying experience I’ve had. She’s great to work with, and treated us like we’v Racheal made the sale and whole process a lot easier than any other car buying experience I’ve had. She’s great to work with, and treated us like we’ve known her for awhile ! Would recommend her and the dealership to anyone looking for a new/used vehicle. More

Problem with Car Every one very friendly, Christina Root was very friendly, answer my questions The drivers that pick me and took me home where also friendly thanks Every one very friendly, Christina Root was very friendly, answer my questions The drivers that pick me and took me home where also friendly thanks More

Great customer experience, excellent staff Xavier was super friendly and helpful, excellent employee. He got me taken care of and offered me additional services my car was due for. Will be back Xavier was super friendly and helpful, excellent employee. He got me taken care of and offered me additional services my car was due for. Will be back to take care of More

good friendly service mrs. root was so nice,so helpful , mrs. root was great makes you good was glad to have her wait on me ,if she was off when I came in, I would wait tell she came back mrs. root was great makes you good was glad to have her wait on me ,if she was off when I came in, I would wait tell she came back More

Vehicle recall Friendly, excellent service. Took vehicle in and I left it for service. They called me at home when it was ready so that I could do other things while Friendly, excellent service. Took vehicle in and I left it for service. They called me at home when it was ready so that I could do other things while they work on it. More