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Ford of Cookeville

Cookeville, TN

4.9
1,937 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business. Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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1600 Interstate Drive

Cookeville, TN

38501

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Showing 1,937 reviews

September 27, 2026

Enjoyed working with Lyle. Did a great job working with my wife and I on what we were looking for. We found a great vehicle. More

by Frkmedic70
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 29, 2026 -

Ford of Cookeville responded

Hi, thank you so much for your feedback about Ford of Cookeville! We strive to provide the best experience to all our customers. Lyle will be very happy to hear about your kind words and high star rating! If you have any further questions, please don't hesitate to reach out!

September 26, 2026

Zack Shertzer is the best. He worked a great deal on our new us Ford truck. The dealership was very hospitable! The deal was fast and easy! More

by Tonyayates2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Ford of Cookeville responded

Hi, we're glad to hear our staff took such great care of you! Here at Ford of Cookeville we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 25, 2026

Good conversation knowledgeable sales representative. Very much enjoyed my time with Dave at this location More

by Dbenham12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Ford of Cookeville responded

Hello, thank you so much for your kind words about your experience here at Ford of Cookeville. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 25, 2026

Lyle was helpful and accommodating, made sure I was taken care of and got whatever info I needed. More

by Huntermaddoxbean00
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lyle Heisz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Ford of Cookeville responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ford of Cookeville. Feel free to reach out to us if you need anything. Have a wonderful day.

September 24, 2026

Couldn’t have asked for a better guy to help me and the wife with our new purchase, will definitely use in the future! More

by Joshua Meadows
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoffrey Root
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 28, 2026 -

Ford of Cookeville responded

Hello Joshua, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 22, 2026

Great place to by a new car. Like the fact thst they have prayer before work. More

by ruthsteffey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Ford of Cookeville responded

Hello, we are so happy to read such a great review about Ford of Cookeville! Feel free to reach out to us if you need anything. Have a wonderful day.

September 22, 2026

Very good dealer. Used them for years with different salesmen. Always been very knowledgeable and good workers. Always can call later for help More

by steffeypond1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Zack Shertzer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Struble
Sep 23, 2026 -

Ford of Cookeville responded

Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

September 21, 2026

Very friendly and helpful got me on my way fast. Adam miller was good sales man More

by Ecfloyd1990
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2026 -

Ford of Cookeville responded

Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 19, 2026

Lyle was wonderful. Got me the Bronco I love. Was polite, informative and non pressure. Left with a bronco and a friend. More

by fabifferral
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lyle Heisz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Damarius Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2026 -

Ford of Cookeville responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Ford of Cookeville we are always striving to do better than your last visit.

September 19, 2026

They we're fast fair and honest. I would highly suggest ford of cookville services. More

by jobylloyd7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Heath Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heath carpenter
Sep 23, 2026 -

Ford of Cookeville responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

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