Ford of Cookeville

Service Xavier Norman was timely, professional, kind, helpful - came in for to have my Ford Explorer serviced because the monitoring system for the engine sai Xavier Norman was timely, professional, kind, helpful - came in for to have my Ford Explorer serviced because the monitoring system for the engine said I needed am oil change. More

Great great Rachel is a wonderful kind intelligent person and was very helpful. I will definitely recommend this dealership to all my friends and family. Thank yo Rachel is a wonderful kind intelligent person and was very helpful. I will definitely recommend this dealership to all my friends and family. Thank you all very much for the wonderful experience More

Awesome sales staff I spoke with a pleasant lively aggressive but not overly aggressive sales rep Rachael, she was awesome and I would visit the dealership just because o I spoke with a pleasant lively aggressive but not overly aggressive sales rep Rachael, she was awesome and I would visit the dealership just because of her she is very interested in what she does. and very knowledgeable!!! More

The man!!! No matter what you need he will get you taken care of. Honest , trustworthy , and reliable! Wouldn’t want to ever have to deal with anyone else in th No matter what you need he will get you taken care of. Honest , trustworthy , and reliable! Wouldn’t want to ever have to deal with anyone else in the car buying market!! More

Smooth and hassle free After searching several websites and considering dozens of vehicles that ALMOST met my criteria, I asked Joe to see what he could find on the dealer a After searching several websites and considering dozens of vehicles that ALMOST met my criteria, I asked Joe to see what he could find on the dealer auction networks. He was able to find a few more, but still nothing that I wanted to pull the trigger on. I ultimately settled on 4 - none of which were perfect, but close enough. As a last ditch effort I decided to see if there were any of last year's models available new on the lot. Of course there weren't any, but what they DID have was a new model (this year) Explorer that checked every single box on my "must-have" list. I ended up paying only about $3000 more for a brand new one - and in some cases it was actually LESS than some of the used ones I was considering. Chad was very friendly and professional. He was prompt with his replies and handled everything in a timely manner. As a former customer of Joe's he came out to assist as well. Both of these guys are approachable and easy to talk to. I never felt pressured into anything. Finding exactly what I wanted on the lot made everything go so smoothly. Assuming they don't bring in a bunch of weirdos I will do business with Cookeville Ford for many years to come. More

Racheals review Racheal was responsive from our first contact. She followed through with every request. It’s obvious that she understands how clients want to be treat Racheal was responsive from our first contact. She followed through with every request. It’s obvious that she understands how clients want to be treated She made my experience almost fun I would definitely contact her again She gets an A+ for energy and effort and courtesy More

Bought a new car Rachel was awesome she kept looking for the right vehicle for me she stayed in close contact with me all the way through it she helped me get the fina Rachel was awesome she kept looking for the right vehicle for me she stayed in close contact with me all the way through it she helped me get the financing that I could afford she treated me like family highly recommend Rachel for any purchase new or used vehicle More

Scheduled Auro Maintenance and Recall Service I arrived at the dealership and was greeted promptly. I stayed in the lounge area while the work was being done. The service took less time than I th I arrived at the dealership and was greeted promptly. I stayed in the lounge area while the work was being done. The service took less time than I thought. The service advisor was very friendly and helpful. More

Best dealership in TN !!!! FLOC is a top notch dealership and I would recommend them to any family or friends that are looking for a new or used vehicle. Rock bottom prices and FLOC is a top notch dealership and I would recommend them to any family or friends that are looking for a new or used vehicle. Rock bottom prices and top of the line service in the same place is hard to find in a car lot but this place meets and exceeds and expectations !!!!! More

Hassle free car shopping Ford Lincoln of Cookeville made it easy for me to get a new vehicle. I told Chad Shelton what I wanted and how much I was looking to spend, and he too Ford Lincoln of Cookeville made it easy for me to get a new vehicle. I told Chad Shelton what I wanted and how much I was looking to spend, and he took care of the rest. I was very satisfied with the service I had at this dealership. More