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Ford of Cookeville
Cookeville, TN
1,262 Reviews
At Ford of Cookeville, we go beyond the traditional dealership experience. Our mission is deeply rooted in enhancing lives, spreading positivity, and delivering exceptional value to all those we interact with. We don't just sell cars; we build lasting relationships, create a sense of community, and uphold strong core values that guide every aspect of our business.
Our mission is not just about selling cars; it's about making a meaningful impact in the lives of our customers, our families, and our community. We strive to be a catalyst for positive change, and more importantly, to be the positive change in the lives of others. Our commitment to delivering outstanding customer experiences is matched only by our dedication to having fun and staying true to our core values.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,262 reviews
March 13, 2019
Car coach Deloach I love the vehicle I got from him y’all!! He’s the best out there!! Hit him up for all your vehicle needs, he will give you the deal of a lifetime!! I love the vehicle I got from him y’all!! He’s the best out there!! Hit him up for all your vehicle needs, he will give you the deal of a lifetime!! More
by JamesMartin94
Employees Worked With
Ethan Deloach
March 13, 2019
Great experience Ethan Deloach is the absolute best salesman!! He is dedicated to the buyer and does his best to accommodate your dream car, pricing, and all the ameni Ethan Deloach is the absolute best salesman!! He is dedicated to the buyer and does his best to accommodate your dream car, pricing, and all the amenities you want in your car!!! I have personally bought cars from ford and my father also!! We love our Mkx Lincoln’s. More
by Kimjwill
Employees Worked With
Christina In service, Ethan Deloach
March 13, 2019
Had the best sales woman: Rachel!!! Went above &beyond to make our experience pleasant even when i was sick. The staff invited us to lunch and answered all our questions and concerns in Went above &beyond to make our experience pleasant even when i was sick. The staff invited us to lunch and answered all our questions and concerns in a timely manner. Strongly recommend doing business here. More
by 4runnerthrilled
Employees Worked With
Racheal Tazelaar
March 13, 2019
Purchased Ford Edge Racheal went above and beyond to find me a small SUV within my price range. She provided excellent customer service. I will recommend Racheal and the Racheal went above and beyond to find me a small SUV within my price range. She provided excellent customer service. I will recommend Racheal and the Ford dealership to others. More
by King
Employees Worked With
Racheal Tazelaar
March 13, 2019
My Expedition is awesome! The vehicle Ethan sold me went above and beyond what ny wife and Ibwere expecting. Also the service at Cookeville Ford is unmatched! They are awesome! The vehicle Ethan sold me went above and beyond what ny wife and Ibwere expecting. Also the service at Cookeville Ford is unmatched! They are awesome!!! More
by Dmaxwell84
Employees Worked With
Ethan Deloach
March 13, 2019
AMAZING!!!!!! Tried for a long time to get my dream Mustang and was told NO....ALOT!!!! Went to Ford Lincoln of Cookeville and worked with Racheal Tazelaar and Ray Tried for a long time to get my dream Mustang and was told NO....ALOT!!!! Went to Ford Lincoln of Cookeville and worked with Racheal Tazelaar and Ray Moyer and I finally got my dream car! They accomplished what no other dealership could. Love them soooo much and plan to purchase future Mustangs from there! Thanks Taz & Ray....you are the Best!!!!! More
by Wanda M.
Employees Worked With
Ray Moyer, Racheal Tazelaar
March 13, 2019
It was worth the 3.5 hour drive. Racheal Tazelaar is the best salesperson I've ever dealt with. After searching the Southeast I found the exact f250 that met my specific needs at Ford Racheal Tazelaar is the best salesperson I've ever dealt with. After searching the Southeast I found the exact f250 that met my specific needs at Ford of Cookeville. Luckily I got Racheal and she made sure to get everything exactly like I wanted before making the 7 hour round trip. I highly recommend her to anyone looking for their next vehicle!! More
by Arcadia77
Employees Worked With
Racheal Tazelaar
March 13, 2019
Great great Rachel is a wonderful kind intelligent person and was very helpful. I will definitely recommend this dealership to all my friends and family. Thank yo Rachel is a wonderful kind intelligent person and was very helpful. I will definitely recommend this dealership to all my friends and family. Thank you all very much for the wonderful experience More
by Jenifr
Employees Worked With
Racheal Tazelaar
March 13, 2019
Awesome sales staff I spoke with a pleasant lively aggressive but not overly aggressive sales rep Rachael, she was awesome and I would visit the dealership just because o I spoke with a pleasant lively aggressive but not overly aggressive sales rep Rachael, she was awesome and I would visit the dealership just because of her she is very interested in what she does. and very knowledgeable!!! More
by Ford rules
Employees Worked With
Racheal Tazelaar
March 13, 2019
Rachael was awesome! So kind and helpful!!! Rachael was the best! She did everything she could to get my daughter into her car The 1st car she's ever bought on her own Rachael was the best! She did everything she could to get my daughter into her car The 1st car she's ever bought on her own More
by vicky57
Employees Worked With
Racheal Tazelaar
