Ford of Cookeville - Service Center

I had not been to the service department before , and they were super nice, efficient, and helpful. That’s all I have to say about that. they were super nice, efficient, and helpful. That’s all I have to say about that. More

Friendly personnel, high prices The service rep was great. I called back with an issue about the bad lug nuts being put back on after the tire rotation and was satisfied with his re The service rep was great. I called back with an issue about the bad lug nuts being put back on after the tire rotation and was satisfied with his response. I dropped my vehicle off at 9:15 and it was done by 11:00. Oil change, tire rotation, throttle body service, brake fluid service. Total labor of $225.35. WOW really? Aggregious. More

steve service visit dealership service center did great job with the scheduled service performed on my vehicle. the service staff did great job suggesting service to be d dealership service center did great job with the scheduled service performed on my vehicle. the service staff did great job suggesting service to be done. More

Getting to the root of the problem. My car has had a battery discharge problem for some time. The battery would slowly discharge. After taking the car to the selling dealer many time wit My car has had a battery discharge problem for some time. The battery would slowly discharge. After taking the car to the selling dealer many time with no result, I decided to bring it to Cookeville Ford/Lincoln. On the first visit a faulty battery was found and replaced. A faulty gateway module was also detected and ordered. On the second visit the gateway module replaced and tested. The car seems to be operating properly now. Problem solved!!! Cookeville Ford/Lincoln is now my place to get my car serviced. All of the service employees I dealt with were friendly and knowledgeable. I was kept informed of the progress as they determined the problem. Keep up the good work. More

Thank you for your excellent work on my vehicle .You’re staff is also very friendly and the detail job was fantastic and greatly needed thank you again 😃 staff is also very friendly and the detail job was fantastic and greatly needed thank you again 😃 More

The staff are friendly, courteous, respectful, knowledgeable and efficient. The service department staff - everyone so far - has been wonderful to work with. Me Edge has only needed routine mainte knowledgeable and efficient. The service department staff - everyone so far - has been wonderful to work with. Me Edge has only needed routine maintenance, too! More

Sevice department Highly Recommend Casey Loftis - he is providing great service. Keeps us informed about our service and is very professional and friendly. Our car in Highly Recommend Casey Loftis - he is providing great service. Keeps us informed about our service and is very professional and friendly. Our car inspections are always taken care of. Very happy with the MKX we purchased - it's in excellent condition. More

Could not be bettter When ever we come to the dealer its always very nice ,with the fresh coffee in the morning and water for customers ,We love our new Truck and that sal When ever we come to the dealer its always very nice ,with the fresh coffee in the morning and water for customers ,We love our new Truck and that sale and sales man were and are wonderful ,We love our Truck . Thank you for always taking GREAT care of us ,we most definitely will buy another car or truck from Cookeville Ford. Merry Christmas and the best for 2020 More

The service work was fine JoAnn Strainer assisted with the scheduling of the date and time I was to bring the vehicle in, the warranty work was completed to my satisfaction. JoAnn Strainer assisted with the scheduling of the date and time I was to bring the vehicle in, the warranty work was completed to my satisfaction. More

I always have a fantastic visit when I go to COOKEVILLE FORD. This last visit on December 14, with Christina was fabulous. She was very sweet, prompt, as well as informative. Going the extra mile for bette FORD. This last visit on December 14, with Christina was fabulous. She was very sweet, prompt, as well as informative. Going the extra mile for better serving me. I would recommend COOKEVILLE FORD with any of their automotive needs. All the staff is very nice. Thanks again COOKEVILLE FORD for your service and especially with no appointment. 👍 More