Ford of Cookeville - Service Center

Thank You Thank you for being respectful and courteous of me and my time. I was told they would try to get me in and out within an hour. Being a recent widow an Thank you for being respectful and courteous of me and my time. I was told they would try to get me in and out within an hour. Being a recent widow and not used to having to deal with servicing the car, Billy made this a painless ordeal....which I greatly appreciated! More

Service Great customer service and service work. Christina is responsive and friendly. I did a drop off but she communicated throughout with updates and had Great customer service and service work. Christina is responsive and friendly. I did a drop off but she communicated throughout with updates and had the truck ready when promised. More

Great Job Cookeville Ford always does a great job servicing my vehicles. I would recommend this dealership to anyone looking for a car or truck. Great Job! Cookeville Ford always does a great job servicing my vehicles. I would recommend this dealership to anyone looking for a car or truck. Great Job! More

Great place!! The service department was extremely fast and did quality work. I love bringing my vehicles here. Christina kept me well informed about my vehicles an The service department was extremely fast and did quality work. I love bringing my vehicles here. Christina kept me well informed about my vehicles and the work needing to be done. More

Car services We were waited on very fast... Went in lounge,, had a fresh cup of coffee. Talk to some very friendly people... In no time we were on our way......... We were waited on very fast... Went in lounge,, had a fresh cup of coffee. Talk to some very friendly people... In no time we were on our way......... Thank Ford Lincoln of Cookeville. More

informative, everyone was helpful,they got me in in a timely manner and got to the problem. they understood my concerns and explained what they were going to do,an everyone was helpful,they got me in in a timely manner and got to the problem. they understood my concerns and explained what they were going to do,and after problem worked on told me everything done and why they think problem is solved. but there was no answer to question how or why problem got there or will it return More

GOOD EXPERIENCE. Very personable and expeditious. You have done all my service work. I have been pleased and have expressed this to my friends and associates Thank y Very personable and expeditious. You have done all my service work. I have been pleased and have expressed this to my friends and associates Thank you. More

Friendly staff Xavier Norman and everyone I came In contact with were very friendly and always are. Friendly staff they always take great care of my car. Thanks FLOC Xavier Norman and everyone I came In contact with were very friendly and always are. Friendly staff they always take great care of my car. Thanks FLOC! More

Great service as always! Billy and the team are always brilliant! Great service. Very clear explanation and always detailed on discovering the issues and working to get the Billy and the team are always brilliant! Great service. Very clear explanation and always detailed on discovering the issues and working to get the result of things fixed etc. As always will bring in my car for the most part, because of the thoroughness and courtesy of the staff. had a great chat with Casey and with Christina and they feel like friends! Cant be bad right?! More