Ford of Englewood

Awesome, detailed, and succesful My dad, my boyfriend and I went in to the dealership with a purpose and that was to walk out with a new escape or explorer for myself. Ramon is a ver My dad, my boyfriend and I went in to the dealership with a purpose and that was to walk out with a new escape or explorer for myself. Ramon is a very experienced and knowledgable salesman, he was able to work something out to give us a great deal. I would definitely recommend him. More

Amazing team! It is my pleasure to write this review. Mr. Ramon and Sal were so helpful, patient, courteous, and really help people. They are truly awesome. It is my pleasure to write this review. Mr. Ramon and Sal were so helpful, patient, courteous, and really help people. They are truly awesome. More

Excellent expirance! - Brandon I will start off by saying Ramon is a great salesman & this is not the first but the second vehicle I've purached from him within the past few years a I will start off by saying Ramon is a great salesman & this is not the first but the second vehicle I've purached from him within the past few years and I will keep coming back!! I Walked into Ford of Englewood just to take a look at some vehicles because I was looking to lease and sure enough Ramon came to the rescue! Drove off in my brand new 2017 Ford Fusion with a smile on my face. The store manager Sal was extreamly helpful also. Couldn't be any happier!! Thank you so much! More

Great experience! Ramon was very professional, gave us a great deal, the process was quick, and I drove off with my new car that day! I recommend Ford of Englewood to Ramon was very professional, gave us a great deal, the process was quick, and I drove off with my new car that day! I recommend Ford of Englewood to anyone looking for a new car! More

Very negative experience Considering speaking to ownership by request, a sales rep simply hunged up my call after saying (quote) "unusual the owner ask you to call and did not Considering speaking to ownership by request, a sales rep simply hunged up my call after saying (quote) "unusual the owner ask you to call and did not leave name"...The level of unprofessional customer service @ Ford of Englewood really top the list. Like on prior reviews, i was also denied refund of a deposit after more than 3 months of misleading and dishonest information. Unbearable that Ford of Englewood, much more Ford Co, allows this poor quality of service while selling their vehicles, new or pre-owned More

Highly Recommend I have leased 6 Fords (4 Edge + 2 Fusion) from Sal Aiello at Ford of Englewood over the past 10 years. I could not be more pleased with both the sales I have leased 6 Fords (4 Edge + 2 Fusion) from Sal Aiello at Ford of Englewood over the past 10 years. I could not be more pleased with both the sales & service departments of this dealership. Sal Aiello, Sales Manager, is certainly not your typical dealership manager...he is soft spoken, non-pressure, totally honest and very knowledgeable regarding Ford vehicles. Sal will make every effort to give you the best deal without the shenanigans practiced by other dealerships. I have all service on my Fords performed by Ford of Englewood...they don't pressure you to have service/repairs that are not needed. My wife & I highly recommend that you see Sal Aiello at Ford of Englewood for your Ford vehicles, I know that you will be as pleased as my family has been. Michael Reinheimer More

Defective product I leased a brand new 2016 Explorer and took it home only to find out couple of days later that it has 3 dents on the passenger door and 1 dent on the I leased a brand new 2016 Explorer and took it home only to find out couple of days later that it has 3 dents on the passenger door and 1 dent on the door behind it. They were touched up and painted but very visible from certain angle. When took it back to the dealership, Sal the general manager denied doing any bodywork on the car. He blamed it on transport, and refused to assume any responsibility. This is my first experience with this dealership, and it has not been good at all. As a customer, buying a brand new car I deserve to have a spotless car free of any damage or repair. This place is the epitome of dishonesty and bad business practice. More

Buying and Service My purchase of a 2014 Ford Fusion in June 2014 went smoothly. I have since been to the service department for oil change, tire rotation and a recall. My purchase of a 2014 Ford Fusion in June 2014 went smoothly. I have since been to the service department for oil change, tire rotation and a recall. All visits have been pleasant and professional. Whenever I have a question, it was answered. This car was my first Ford. More

We live in Maine & they DID NOT take that into consideration Our vehicle broke down on a Friday. We was told that our vehicle could not be repaired until the following Monday. Then we showed up on Monday to chec Our vehicle broke down on a Friday. We was told that our vehicle could not be repaired until the following Monday. Then we showed up on Monday to check on the status. & they said, "Oh no! We had to order the part. & it won't be in till Tuesday." So then we came back Tuesday. & they said, "Oh the part isn't here yet. It won't be here till 3:30. & then we can't guarantee that we can't guarantee that it will be fixed by the time we close today." We had been told that the part had been coming from Harrisburg, PA. We literally had JUST passed by that town & could've picked it up if they had asked! GRRRRRR More

Great people at Ford of Englewood. I myself am in the car buisness for over 14 years. The dealership I work with me to get the car I wanted. Thank you so much for at Ford of Englewood. I myself am in the car buisness for over 14 years. The dealership I work with me to get the car I wanted. Thank you so much for all your hard work, and I look forward when we do business again. Cheers! More