Ford of Englewood

This is my 3rd. vehicle leased through Sal and he never disappoints! All sales people should be as dedicated, honest and hard working as he is. It was a pleasure doing business with him and will recommen disappoints! All sales people should be as dedicated, honest and hard working as he is. It was a pleasure doing business with him and will recommend him to anyone buying a Ford. Thank you. Paula Diaz New Images Glass More

Went for service work on my 2012 Focus. Transmission was not shifting correctly. Tom and his mechanic fixed the problem within 2 hours by reprogramming the trans. Car works great. I have been buying from Sa not shifting correctly. Tom and his mechanic fixed the problem within 2 hours by reprogramming the trans. Car works great. I have been buying from Sal since 1989 and Dominic a few years later. No better people to deal with. Can't wait for my next buying experience (March 2014). I have been buying Fords since 1961 (1958 1st one) and have had no real problems with any of them. This dealership and Fords are tops. More

Fantastic experience! And this wasnt just one car! Saw a Fantastic experience! And this wasnt just one car! Saw a couple not so great reviews on here. Cant imagine how anyone could complain about this deale Fantastic experience! And this wasnt just one car! Saw a couple not so great reviews on here. Cant imagine how anyone could complain about this dealership. I just bought my 5th car from them...my sister and 3 nephews bought cars from Sal this year alone as well. They have always gone out of their way to answer all questions, dealt with us in the most professional manor and were very anxious to solve the rare minor, issues we had with 2 used cars. No problems, no hastles. A real pleasure to deal with. More

I bought a 2002 Chevy Trailblazer from Ford of Englewood Inc. The dealer made it seem like a sweet deal, but he didn't mention the car was flooded and that it was dangerous to drive. He presented a car fax Inc. The dealer made it seem like a sweet deal, but he didn't mention the car was flooded and that it was dangerous to drive. He presented a car fax that didn't report the real history of the car. The car frame was painted in black to hide the rust and therefor deceive customers. I drove this car on a highway without knowing this and now I realize I'm lucky I didn't die. I was doing a regular oil change when the mechanic informed me that the frame of the car is "severely rotted" with some broken and separated parts. A licensed car dealer should not put a car like this on sale because it puts people's lives in danger, but unfortunately Ford of Englewood doesn't care about the safety of the customers. This dealership refused to give my money back and failed to show any type of professionalism. More

Purchasing a vehicle over the internet is always risky. This time it clearly didn't go well. The vehicle had been smoked in which was opposite of what was communicate prior to the purchase. I had point bl This time it clearly didn't go well. The vehicle had been smoked in which was opposite of what was communicate prior to the purchase. I had point blank asked if the vehicle had been smoked in and Steve told me no. They tried to cover it up by leaving the doors and windows open and putting some sort of air freshener in the truck. All that did was let dirt and leaves get inside. It also seems the vehicle had some paint work or body work done which was not revealed prior to purchase nor in any of the available reports. This was discovered while detailing the vehicle for the smoke smell. Then on transport the bed cover blew off the truck. Obviously someone failed to put it on correctly prior to transport. Lastly the truck arrived dirty inside and out. Now I know its going to get a little dirty during transport but not mud on the wheels dirty or visible dirt inside the cabin. Would I buy out of state again? Possibly for the right price and with more information. Would I buy from Englewood Ford again? No way. More

My husband and I, after much talk, decided that it was time to buy a new car. So, we selected Englewood because we had our Mustang towed there and it was closed to home. We got there around 3:00 pm and t time to buy a new car. So, we selected Englewood because we had our Mustang towed there and it was closed to home. We got there around 3:00 pm and the place was empty. They had a black mustang and asked Phil if there were any others. The guy was so cold and dry, and he said "No". We we stood there, looking at each, for a minute or so and that was that. Come on, only one mustang in the whole dealer? We walked out. More

Great dealership to work with! We have never had any problems with them. We have bought many cars over the years. Me, my business and parents all use them. problems with them. We have bought many cars over the years. Me, my business and parents all use them. More

Went to see and test drive a truck I saw on Autotrader. Phil was very "whatever" about the whole thing. The truck had no turn signals but he sent me on my test drive anyway. This is the first car I'm buy Phil was very "whatever" about the whole thing. The truck had no turn signals but he sent me on my test drive anyway. This is the first car I'm buying by myself so I was unaware that when he made me leave a deposit to run my financing that I shouldn't have. I've decided against the truck and now I'm getting the run around on getting my deposit back. After multiple phone calls and visits I still haven't been refunded. More

These are the most rude, arrogant, old xxxxxxxx I've ever encountered. They are truly devoid of personality and customer service skills. They did everything they could to do as LITTLE AS POSSIBLE for me when encountered. They are truly devoid of personality and customer service skills. They did everything they could to do as LITTLE AS POSSIBLE for me when I went to get my car serviced. Mind you this is a car that had myriad RECALLS due to poor build quality, and yet they act as though they're doing you a favor for fixing their own crap. They want to charge a "diagnostic fee" for checking out a loose door panel that just has to be snapped in! Avoid this dealership at all costs unless you like being abused and treated as if your business is worth ZERO to them. More

HORRIBLE CUSTOMER SERVICE AND VERY ARROGANT MANAGEMENT. HORRIBLE CUSTOMER SERVICE AND VERY ARROGANT MANAGEMENT. These people are friendly while they are trying to sell you something, the moment you change HORRIBLE CUSTOMER SERVICE AND VERY ARROGANT MANAGEMENT. These people are friendly while they are trying to sell you something, the moment you change your mind about taking a car from them the picture drastically changes.... I wish I read the reviews before going to this dealership.... Hope people could learn from my mistake. AVOID THIS DEALERSHIP!!!!!!!!!! More