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Ford of Galesburg

Galesburg, IL

4.7
956 Reviews
Call Dealership (309) 381-1095

2201 W Main St

Galesburg, IL

61401

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956 Reviews of Ford of Galesburg

December 05, 2024

Sales & Service Staff friendly, helpfull & knowledgeable. Waiting time is reasonable. Office staff were quick to get us back on the road, after service visits, as well as purchasing a new Bronco Sport. Than More

by unclestan_
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Evans, Amy Dee, Erick Lopez, Vince Reichel
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Dec 06, 2024 -

Ford of Galesburg responded

So happy to hear we met your expectations!! We hope you and your family have a Happy Holidays. Thank you Amy Kelso

December 04, 2024

Employees were very nice and accommodating. The service was prompt, and they delivered my car to my residence! More

by riterodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman, Haley Brackett, Erick Lopez
Print
Dec 04, 2024 -

Ford of Galesburg responded

Thank you so much for the 5-star review. We hope you have a Happy Holidays. Thank you Amy Kelso

December 03, 2024

Timely matter and only had to get it done once . and it was done right More

by flipflop43g16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
Print
Dec 04, 2024 -

Ford of Galesburg responded

Thanks for the positive feedback. We hope you and your family have a Happy Holidays. Thank you Amy Kelso

November 27, 2024

The employees of the dealership were very professional and prompt in helping me with my service today More

by Shirley.Stomberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
Print
Nov 29, 2024 -

Ford of Galesburg responded

We always love hearing we met the needs of our customers. Thank you for the 5-star review. We wish you a Happy Holidays. Thank you Amy Kelso

November 24, 2024

Service is best I’ve received anywhere. Very complimentary of schedule, timing, and repairs needed. Never feel like I’m being upsold or taken advantage of on price. More

by User-8430be90e7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Evans, Erick Lopez, Eddie Burgos, Vince Reichel
Print
Nov 25, 2024 -

Ford of Galesburg responded

We always love to hear when we are meeting our customers needs. Thank you so much for the kind words. We look forward to future visits. Happy Holidays to you and your family. Thank you Amy Kelso

November 24, 2024

They seem to be getting better mechanics ,finding problems with out complaining. The service girls know more they did in the past. More

by GLROBERTS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
Print
Nov 25, 2024 -

Ford of Galesburg responded

Love hearing that we are meeting our customers needs. We have a great team and I will Be sure to share this with them. Happy Holidays from your Ford family. Thank you Amy Kelso

November 23, 2024

I highly recommend the detail shop. They do an amazing job. They make your car look new inside and out. Tom is top notch More

by willis153
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Print
Nov 25, 2024 -

Ford of Galesburg responded

Tom and his team have been a great addition to our Ford team. So happy to hear you experiences have been good. Happy Holidays from your Ford family. Thank you Amy Kelso

November 23, 2024

The service was outstanding. I found working with the dealership to be personable and convenient. More

by Huey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman, Debbie Barker, Amy Dee, Missy Fell, Haley Brackett, Erick Lopez, Vince Reichel, Danica Velazquez
Print
Nov 25, 2024 -

Ford of Galesburg responded

Thank you so much for the kind words. We feel our team is pretty amazing. We hope to see you for future visits. Happy Holidays from your Ford family. Thank you Amy Kelso

November 20, 2024

The experience I got at the dealership was wonderful. Everyone that I dealt with was knowledgeable and helpful. Anyone questions I had they answered them and made me feel good about my purchase. More

by pooky8405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Evans, Vince Reichel
Print
Nov 21, 2024 -

Ford of Galesburg responded

We love hearing how happy our customers are with their experience. We hope to continue to meet and exceed your expectations. Happy Holidays from your Ford Family. Thank you Amy Kelso

November 17, 2024

I have known Tom Smith for many years. He has always been super nice and an excellent worker. I have to commend your Dealership for adding him to your team. More

by larry_watson_153
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Tom Smith
Print
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