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Ford of Galesburg

Galesburg, IL

4.7
956 Reviews
Call Dealership (309) 381-1095

2201 W Main St

Galesburg, IL

61401

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956 Reviews of Ford of Galesburg

October 17, 2024

Outstanding service. What sets the dealership apart is their commitment to the customer and their friendly attitude. They really care about the customer. In my specific s More

by 250 owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aly Stevens, Brandon Baughman, Haley Brackett
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Oct 17, 2024 -

Ford of Galesburg responded

We always love to hear that a customer leaves happy and satisfied. I am glad as a team you were pleased and that we were able to meet your expectations. Thank you Amy Kelso

October 15, 2024

We live 20 plus miles from Ford and appreciated 2 people coming to us to get our truck repair it and then return it to us. That was worth a great deal. Thanks! More

by JANICEMEYER7285
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman, Haley Brackett, Erick Lopez
Print
Oct 15, 2024 -

Ford of Galesburg responded

We love the ability to offer this service especially as the weather gets cooler. We are so happy you were pleased with the service. We hope to continue to meet your needs. Thanks Amy Kelso

October 12, 2024

Super helpful , easy to talk with and deal with, would definitely buy here again . Eddie was fantastic More

by Kdillard92263
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stacey, Dustin Evans, Chad Warren, Dylan Klinck, Eddie Burgos
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Oct 16, 2024 -

Ford of Galesburg responded

We always love hearing when our customers leave here so happy. We hope to continue to meet and exceed any future visits with you. Thanks Amy Kelso

October 10, 2024

Great customer service. They were very helpful with all our questions and what we needed! More

by Susie & Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett, Eddie Burgos
Print
Oct 10, 2024 -

Ford of Galesburg responded

Thank you so much for taking the time to give us a 5-star review. We are so happy to hear we met your expectations. We hope to see you on future vists. Thank you Amy Kelso

October 10, 2024

Service department is responsive and keeps their word on when the job will be completed. More

by magarcia1165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
Print
Oct 10, 2024 -

Ford of Galesburg responded

Thanks for the 5-star review we try hard to make sure all customers receive a 5 star experience. We hope to continue to meet an exceed your expectations here at Ford. Thank you Amy Kelso

October 07, 2024

My car went in for a detail and it came out shiny and new. Their pickup and delivery service is amazing! More

by Lmavis
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom in the detail shop…5 stars, Chad Warren
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Oct 10, 2024 -

Ford of Galesburg responded

We always love hearing we did a satisfactory job for our customers. We will definitely let our detail team know that you were happy. We hope to see you for future visits. Thank you Amy Kelso

October 06, 2024

Great service at Ford dealership…. nice waiting room with TVs…..water or coffee available as well. More

by Peggy Sue. Bradshaw-Weber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Deoartment was a nice lady not listed, Steve Stone
Print
Oct 06, 2024 -

Ford of Galesburg responded

Thank you so much for the kind words. Peggy we hope to see you and continue to meet your needs at Ford of Galesburg. Thank you Amy Kelso

October 05, 2024

Sales and service department are wonderful to work with. I would recommend them to anyone More

by Doug
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Lopez
Print
Oct 10, 2024 -

Ford of Galesburg responded

Thank you, Doug for the 5 star review. We are happy you had a great experience here at Ford of Galesburg. Thank you Amy Kelso

October 05, 2024

The service was really good. --BRITTANY BUZICK was amazing on letting me know how my car was doing and what was going on. More

by DOLPHIN7392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Print
Oct 10, 2024 -

Ford of Galesburg responded

We were so happy to welcome Brittany to our Ford team. We are very happy to hear you had such a great experience we hope to continue to provide you 5-star service. Thank you Amy Kelso

September 29, 2024

I like the convenience of an in town service place and the pick up and drop off service More

by LynNel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
Print
Sep 30, 2024 -

Ford of Galesburg responded

We are happy to hear that you had a good visit. What could we improve on for it to be a 5-star review in the future? Thank you Amy Kelso

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