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Ford of Galesburg

Galesburg, IL

4.7
956 Reviews

2201 W Main St

Galesburg, IL

61401

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956 Reviews of Ford of Galesburg

September 28, 2024

Very professional and accommodating, did excellent work! Quick to get me in and do the job. More

by rhoncally53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany
Sep 28, 2024 -

Ford of Galesburg responded

Thank you so much for the positive review! Amy Kelso

September 28, 2024

Kind, Curteous. And helpful.They do their best to help meet the needs of the customer. More

by TBENNETT27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
Sep 28, 2024 -

Ford of Galesburg responded

Our goal is to always please our customers. I appreciate you letting our crew know they are doing good work. We hope to see you for future visits. Thank you Amy Kelso

September 21, 2024

Service department is excellent! Haley is down-to-earth, friendly and eager to help. My vehicle was repaired quickly and professionally with Haley keeping me updated on repairs. I wa More

by Dennis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
Sep 23, 2024 -

Ford of Galesburg responded

Thanks Dennis! We are happy to hear we met your expectations and look forward to future business with you, Thank you Amy Kelso

September 17, 2024

I really enjoyed the professional staff, she took the time to explain what was wrong & my bill. Much appreciated. More

by DAN_MORRISON_507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
Sep 18, 2024 -

Ford of Galesburg responded

Thanks so much for the 5 star review. It is always nice knowing customers leave happy. Thank you Amy Kelso

September 15, 2024

Nice place to get service done. I get an oil change and my tires get rotation. They also check my tires for tread life and as they rotate the tires, the service people also check my More

by The Grouchy Old Bastard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
Sep 16, 2024 -

Ford of Galesburg responded

We are so happy to hear that you are happy with the services you receive here at Ford of Galesburg. We look forward to seeing you in the future. Thank you Amy Kelso

September 14, 2024

I like the way everyone treats me when I am getting my truck serviced. Everyone that I encountered was very polite and friendly. They made me feel welcome. More

by WBRUNSWIG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittney,, Haley Brackett, Eddie Burgos
Sep 15, 2024 -

Ford of Galesburg responded

Thank you so much for taking the time to complete the survey we are happy to hear we met your expectations. Thank you Amy Kelso

September 14, 2024

Respectful, great service, fast service and quality product. Worked hard for me and made sure I was happy with my deal. More

by sloan27
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Stacey, Vince Reichel
Sep 15, 2024 -

Ford of Galesburg responded

We love hearing when we have left a customer happy. Thank you so much for taking your time to complete the review. We look forward to future visits with you. Thank you Amy Kelso

September 06, 2024

Dustin was a great salesman. Eddie in sales/finance stole the show!! Eddie was intelligent, informative and is a reason to trust this dealership!! Thank you Eddie and Dustin. I More

by Jacob Russell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Evans, Chad Warren, Eddie Burgos, Vince Reichel
Sep 06, 2024 -

Ford of Galesburg responded

Thank you so much for the 5-star review. Dustin and Eddie are both great and we appreciate you giving them a great review. Have a great day and we hope to see you again. Thanks Amy Kelso

August 30, 2024

People were friendly and professional. Communication and service were not great. Got inspection: front brakes/rotors, tuneup, front/rear differential seals recommended. Scheduled recommend More

by Sage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Haley Brackett, Erick Lopez
August 24, 2024

It is awesome that a ford dealer will offer free oil changes to seniors. Even if you don't drve a ford ,they still offer this service. Great way to give back to the community. When I decide to get my More

by PICDEB85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who the employee was.
Aug 27, 2024 -

Ford of Galesburg responded

Thank you so much. We are blessed to be able to assist our senior citizen community. We look forward to future business with you. Thanks Amy Kelso

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