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Ford of Galesburg - Service Center

Galesburg, IL

4.5
635 Reviews

635 Reviews of Ford of Galesburg - Service Center

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May 09, 2025

Great customers service truck runs better, great job all around Will continue to use the dealership for service and repairs More

by doogi
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
May 09, 2025

I bought a 2014 Jeep in November and you have not figured out why my tire sensor keeps not working correctly and now I just spent $1100 on a complete front brake job which my mechanic said this problem had t More

by timsmith_81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Baughman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

I was treated with courtesy and the vehicle was complete in a timely manner. Ms Brackett was very helpful! More

by Jhirst
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
May 03, 2025

Tom and his did another fantastic job again as they have several times before. I have been bringing my car to Tom for several years once or twice a year to get waxed. THANK YOU,TOM AND CREW. YOU More

by Hevy
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
TOM SMITH
May 01, 2025

They are very easy to work with and appreciate that they puck up my car and deliver it back for services. More

by PBERGREN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 30, 2025

We were passing through the area this week when my engine light came on. I called Ford of Galesburg and spoke to Haley in service. She said to bring the vehicle in, and they would get right on it. Haley w More

by rogerp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Haley Brackett
April 28, 2025

Job was completed timely and appreciated the shuttle service. I will recommend to my friends. More

by Rld879
Recommend Dealer
Yes
Employees Worked With
McKenzie Stevens
April 28, 2025

Very nice and great service. Clean and very professional. I only wish I would have been asked which type of oil I wanted More

by Shawn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Baughman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erick Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2025

The staff have been polite and friendly. The service department has been excellent and follow up and make sure you are satisfied. More

by Spike1942
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Haley Brackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vince Reichel
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

They are great at contacting me when I need service or there is a recall. Everyone always seems friendly and capable. Even though they're always busy they get me on my way quickly. More

by MICHAEL.STGEORGE
Recommend Dealer
Yes
Employees Worked With
Mckenzie
1
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