Ford of Galesburg - Service Center

Tom and his did another fantastic job again as they have several times before. I have been bringing my car to Tom for several years once or twice a year to get waxed. THANK YOU,TOM AND CREW. YOU several times before. I have been bringing my car to Tom for several years once or twice a year to get waxed. THANK YOU,TOM AND CREW. YOU More

They are very easy to work with and appreciate that they puck up my car and deliver it back for services. puck up my car and deliver it back for services. More

We were passing through the area this week when my engine light came on. I called Ford of Galesburg and spoke to Haley in service. She said to bring the vehicle in, and they would get right on it. Haley w light came on. I called Ford of Galesburg and spoke to Haley in service. She said to bring the vehicle in, and they would get right on it. Haley was outstanding for getting me in as quickly as she did. They cleared the error code for an emissions component and said to continue on our trip home which was another hour away. Haley was extremely professional, pleasant and helpful. She is the definition of OUTSTANDING customer service! Thank you, Haley and the service department, at Galesburg Ford. More

Very nice and great service. Clean and very professional. I only wish I would have been asked which type of oil I wanted Clean and very professional. I only wish I would have been asked which type of oil I wanted More

Job was completed timely and appreciated the shuttle service. I will recommend to my friends. service. I will recommend to my friends. More

The staff have been polite and friendly. The service department has been excellent and follow up and make sure you are satisfied. The service department has been excellent and follow up and make sure you are satisfied. More

They are great at contacting me when I need service or there is a recall. Everyone always seems friendly and capable. Even though they're always busy they get me on my way quickly. there is a recall. Everyone always seems friendly and capable. Even though they're always busy they get me on my way quickly. More

Very professional and quick service. Helpful on everything we asked. Made us feel very welcome. Helpful on everything we asked. Made us feel very welcome. More

All was great except service tech broke my glove compartment door when he checked my cabin filter 2020 f150. I found it later when I changed the filter. He never confessed. I had to fix it myself. T compartment door when he checked my cabin filter 2020 f150. I found it later when I changed the filter. He never confessed. I had to fix it myself. They quoted well over $100.00 to change engine&cabin filters. I did both for $30.00 in 20 minutes More

Simple and easy Very quick and professional. Very attentive and responsive to our vehicles needs. Very attentive and responsive to our vehicles needs. More