Amy Dee

Terrible, took over 70 days to repair my vehicle. Multiple times was told my vehicle would be ready and then it would be a few weeks. And then something else. Also told a specific tech would work on Multiple times was told my vehicle would be ready and then it would be a few weeks. And then something else. Also told a specific tech would work on the vehicle and ended up being a different tech. Keep your word and if you tell me you are gonna do something follow thru and do it More

by Jonfulk1 Verified Customer Verified Customer

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I"M VERY disappointed with Ford my Car wasn't fixed they kept tacking on charges I spoke to a manager about it and he replied well what do you want me to do about it? I walked out, ask to speak to the othe kept tacking on charges I spoke to a manager about it and he replied well what do you want me to do about it? I walked out, ask to speak to the other manager and he never replied back to me! Very upset!! More

by pkdenisar Verified Customer Verified Customer

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Found the problem and fixed it at a great price. Great service and will definitely be back! Great service and will definitely be back! More

by tabrackett7 Verified Customer Verified Customer

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Great service. Friendly staff! Went in for my senior oil change. They noticed I needed a new air filter so put that on too! Love Haley Bracket and her momma! Friendly staff! Went in for my senior oil change. They noticed I needed a new air filter so put that on too! Love Haley Bracket and her momma! More

by myclancey1 Verified Customer Verified Customer

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This dealer has been more than fair to our family. They are kind, respectful, and prompt. Service is always excellent and great to work with. They are kind, respectful, and prompt. Service is always excellent and great to work with. More

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Pleasant employees who care to give the best service. Try to get the parts and service done as quickly as possible. Great help with the finances. Try to get the parts and service done as quickly as possible. Great help with the finances. More

by Kat Verified Customer Verified Customer

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Ford of Galesburg addressed all my issues in a timely manner. I’d highly recommend Ford of Galesburg for anything from simple to difficult that other shops can’t fix. manner. I’d highly recommend Ford of Galesburg for anything from simple to difficult that other shops can’t fix. More

by Brad Verified Customer Verified Customer

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Very personal people. Hailey always a smile and ready to help. The other two front guys great too. The manager Alex? also great and caring to help. Really listened to what Hailey always a smile and ready to help. The other two front guys great too. The manager Alex? also great and caring to help. Really listened to what you have to say. Trying to get in on the phone lines was a challenge. Amy the finance manager was awesome-really helped getting the finances set up. Over all a great experience. Would recommend them to others. Thank you all. More

by Kat Verified Customer Verified Customer

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Amy with Ford of Galesburg is great! She resolved all communication errors, and got my vehicle in right away to be looked at by the service dept. She resolved all communication errors, and got my vehicle in right away to be looked at by the service dept. More

by delaneykstevens Verified Customer Verified Customer

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Everyone was very helpful and in no way pushy towards a certain vehicle. Best dealership experience I’ve ever had. certain vehicle. Best dealership experience I’ve ever had. More

by tabrackett7 Verified Customer Verified Customer

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