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Ford of Kendall

Miami, FL

Overview
Employees
Reviews
Vehicles
4.5
670 Reviews
Ford of Kendall is proud to be one of the premier dealerships in South Florida. We are proud to announce that Luis Somoano, owner, will implement his years of experience in the automotive industry into Ford of Kendall. From the moment you walk into our showroom, you’ll know our commitment to customer service is first class. No matter where you are located, our Ford dealership is your one and only solution for price and customer service. Alongside our sister dealerships, Doral Lincoln and Lincoln of Cutler Bay, we have a large selection of used cars in South Florida. We take pride in ensuring our vehicles pass a rigorous test of inspection before it goes into our sales lot. Whether you need to purchase, finance, or service a new or pre-owned Ford, you've come to the right place.
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15551 S Dixie Hwy

Miami, FL

33157

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Showing 670 reviews

October 09, 2024

Feliix is very knowledgeable and very helpful. He took time to explain what was needed. More

by FLORENCEH75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 09, 2024

Excelente servicio , el mejor vendedor sin duda ( Eddy ) , me encanta el carro que acabo de comprar , lo recomiendo 100% More

by perez.rolando70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddy Raul Fajardo Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Ford of Kendall responded

Hello, we are very happy we could provide you with a positive experience! Thanks for the recommendation, and have an amazing day!

October 09, 2024

EXCELENT SERVICE AND ROBERT FROM THE SERVICE DEPT WAS VERY HELPFUL IN GETTING THE VEHICLE COMPLETED. More

by Onelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 08, 2024

Felix was just the person I needed. He was a big help with my service. Felex took care of all my needs. More

by Mwalton65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Ford of Kendall responded

Hello, we're happy you found our staff to be supportive during your experience here at Ford of Kendall, LLC. Please let us know if there is ever anything else we can do for you! Safe travels!

October 07, 2024

Very good support from the sales person (Melissa) in helping us choose the best model and financial solution More

by AEBOLI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angerlin K Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
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Oct 13, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks again for your business! Take care!

October 07, 2024

Excellent services by Daniel Menengatti and he’s mananger Jose!I’m very satisfied with the services of your Dealership and I will be happy to continue with your amazing services!!! More

by vilma.barrameda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 06, 2024

I received mobile service from Carlos and it was scheduled by Terry. This is the second time I had Ford mobile service come to my place of residence and it has been wonderful! Terry is so easy to co More

by KEARA.LEDBETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Elisa Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry, Pineda
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Oct 12, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 05, 2024

I love the mobile service. The technician was very articulate in his explanation of what he was doing concerning the recall. I loved the curtesy inspection also. More

by dsiggers3909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Elisa Solis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Heberto Vargas Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

October 04, 2024

The worst customer service I've ever experienced from a dealership service department. 16 days in the shop, lost parts, no updates with a real explanation. More

by p200ytl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Daniel Alejandro Menegatti Gomez
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Ford of Kendall responded

Hi, we are so disappointed to learn of this situation you have described. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Oct 12, 2024 -

p200ytl responded

I dont know what you could possibly do to change my rating. I only selected one star because you can't select no star.

October 04, 2024

Thank you Felix for your honesty and attention to what was really needed to properly service my vehicle. More

by Angela
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Ford of Kendall responded

Hi Angela, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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