Ford of Kendall

I had an outstanding experience at Ford of Kendall! From the moment I walked in, everyone was friendly, professional, and genuinely interested in helping me find the right car. The entire buying proces From the moment I walked in, everyone was friendly, professional, and genuinely interested in helping me find the right car. The entire buying process was smooth, transparent, and stress-free. They answered all my questions, never pressured me, and made sure I felt comfortable with my decision. I’m extremely happy with my new car and truly appreciate the excellent customer service. I highly recommend Ford of Kendall to anyone looking for a great car-buying experience. Thank you for making this such an enjoyable and memorable purchase! ⭐⭐⭐⭐⭐ More

I was treated incredibly well each time that I made a visit to the dealership. Fernando rolled out the red carpet, followed by Alex and then Amalia and Rob. Doriona also worked diligently to keep me abre visit to the dealership. Fernando rolled out the red carpet, followed by Alex and then Amalia and Rob. Doriona also worked diligently to keep me abreast of the process for my build with lightning fast responses. More

Amalia and Diana, the Sales Mgr made this the best experience in all my years purchasing / leasing a vehicle. I have owned many convertibles but this is my first Ford Mustang Convertible and wont be experience in all my years purchasing / leasing a vehicle. I have owned many convertibles but this is my first Ford Mustang Convertible and wont be my last mainly due to the very welcoming, FAST and easy process at Kendall Ford! Thank you to this excellent team combination! More

Professional ,friendly staff, large selection of cars, great service , smooth, honest, and detailed communication process. great service , smooth, honest, and detailed communication process. More

Salesman said that he would call me to setup an appointment to fix the scratch that was on the truck. Never did so I called and spoke to a manager who said that he would find out and call me the ne appointment to fix the scratch that was on the truck. Never did so I called and spoke to a manager who said that he would find out and call me the next day. Never did. First and last time that I go there. More

CRIMINAL DEALERSHIP, GO TO ANOTHER FORD DEALERSHIP. purchased a vehicle Nov 30 2023, finance person told me my note amount without showing how that amount was arrived at, once I reluctantly agreed he purchased a vehicle Nov 30 2023, finance person told me my note amount without showing how that amount was arrived at, once I reluctantly agreed he told me as I was a loyal Ford customer he was 'giving' me tire coverage, dent coverage extended warranty the whole time he was adding the costs of those coverages to my contract, never was I allowed to look at the documents as he was in a hurry to get off (it was a Saturday), the things he was 'giving' me amounted to $14,000 additional dollars to the contract. Traded the vehicle in Mar 11, 2026. Reached out to the dealership and after threatening with legal action KATHERIN VALERINO (finance manager) called telling me she would email a form and I needed to fill it out and email it along with the odometer statement when I traded the vehicle, sent it back within an hour, she has NEVER responded to that email nor did she cancel the 'plans', she has also not responded to two emails one sent a week ago and one yesterday. I have three dealerships that will testify in court that the amount they charge is hundreds versus thousands that Kendall charged me, yes thousands Kendall charged me versus hundreds which one dealership tells me it borders as a criminal act. They owe me THOUSANDS for the unused portions of those contracts. Kendall is guilty of harboring funds. Kendall is guilty of insurance fraud (the amounts are listed as insurance on the contract). Kendall is guilty of a criminal act for the amounts they charged. I had to get Ford Credit to cancel the 'plans' as KATHERIN did nothing with the email I sent back to her. Don't waste your time or money with this dealership, they are nothing short of criminals, I have purchased seven Ford vehicles throughout my life, Kendall is without any doubt the absolute worst, I am amazed Ford Motor allows this sort of dealership to exist.............. stay tuned more to come, anyone else smelling a law suit on the horizon???? Guy Benoit More