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Ford of Kendall - Service Center

Miami, FL

4.5
471 Reviews

471 Reviews of Ford of Kendall - Service Center

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October 10, 2024

Quick and pleasant service, dropped off with little to no wait. Went and ate lunch, came back to a ready to pickup vehicle. More

by Passat2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander Hernandez
Oct 13, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

October 10, 2024

My car was in your shop for over 30 days and is still not fixed. Very hard to get in touch with the service department. most calls were never answered, very frustrating. As it stands, no follow up and my car More

by acardenal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex in service
October 09, 2024

Brake job went well but car got backed into in the shop area and dented back bumper. Had to bring it back for Ford to replace the bumper at no cost. This was all handled efficiently but required two return More

by lpeterson4
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Ford of Kendall responded

Hello, we really appreciate your feedback! Please let us know if there is ever anything else we can do for you! Safe travels!

October 09, 2024

Feliix is very knowledgeable and very helpful. He took time to explain what was needed. More

by FLORENCEH75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

October 09, 2024

EXCELENT SERVICE AND ROBERT FROM THE SERVICE DEPT WAS VERY HELPFUL IN GETTING THE VEHICLE COMPLETED. More

by Onelio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Paul Schickman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

October 08, 2024

Felix was just the person I needed. He was a big help with my service. Felex took care of all my needs. More

by Mwalton65
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Ford of Kendall responded

Hello, we're happy you found our staff to be supportive during your experience here at Ford of Kendall, LLC. Please let us know if there is ever anything else we can do for you! Safe travels!

October 07, 2024

Excellent services by Daniel Menengatti and he’s mananger Jose!I’m very satisfied with the services of your Dealership and I will be happy to continue with your amazing services!!! More

by vilma.barrameda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 06, 2024

I received mobile service from Carlos and it was scheduled by Terry. This is the second time I had Ford mobile service come to my place of residence and it has been wonderful! Terry is so easy to co More

by KEARA.LEDBETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Elisa Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry, Pineda
Oct 12, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

October 05, 2024

I love the mobile service. The technician was very articulate in his explanation of what he was doing concerning the recall. I loved the curtesy inspection also. More

by dsiggers3909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Elisa Solis
1.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Heberto Vargas Suarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Ford of Kendall responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is ever anything else we can do for you! Safe travels!

October 04, 2024

Thank you Felix for your honesty and attention to what was really needed to properly service my vehicle. More

by Angela
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 09, 2024 -

Ford of Kendall responded

Hi Angela, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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