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Ford of Kendall - Service Center

Miami, FL

4.5
471 Reviews

471 Reviews of Ford of Kendall - Service Center

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August 24, 2024

The attention and service was exceptional. Chris was very diligent and helpful. Mr. Frank Granda answered all my calls and gave me the best of his services. I am very happy with my new car and More

by Janet M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Ford of Kendall responded

Hello Janet, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

August 24, 2024

Awesome services , take my car here all the time and always satisfied . Thank you all More

by ISMARAGARCIAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Ford of Kendall responded

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 23, 2024

Great service experience. Ralph always take care of me. One time I was dropping off my car and another service rep came up to me to help me. I told my issue and the ser More

by Javi024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Julio M Lafaurie
Aug 31, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We try to provide all of our guests with a great atmosphere and world-class service that you can trust.

August 23, 2024

Best service advisor. Remembers his customers by face & name & He understands the customer's concerns and takes care of what you need repaired. More

by ALABDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!

August 22, 2024

Great experience and very professional team . Very pleased with my experience at ford of Kendall More

by Alexnlester2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2024 -

Ford of Kendall responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 20, 2024

Always a great service experience. Ralph takes great care of my truck and gets me in and out of service in a very timely manner. More

by SCHICKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanoi Amado Arias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Granda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Herrera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hector Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We hope to be of service to you again! Take care!

August 20, 2024

job was completed on time and i was walked through the process Great job and knowledge of the truck More

by Brianbram44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roberto De La Torre Guerra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Ford of Kendall responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 19, 2024

It was quicker than I expected. Rafael from service was very nice and knowledgeable person More

by ALEXDELAUZ8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2024 -

Ford of Kendall responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 19, 2024

I highly recommend this dealer The knowledge and quality is consistently outstanding, exceeding my expectations every time.” “I was completely impressed with their professionalism and customer service. More

by doug16hdez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diana Martinez Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Valentina, Julio M Lafaurie
Aug 24, 2024 -

Ford of Kendall responded

Hello, thank you for leaving such a great review and high star rating. Thanks again for the recommendation, and have an amazing day!

August 19, 2024

FUE UN EXCELENTE SERVICIO Y UNA SUPER DISPOSICION DEL JOVEN CARLOS QUE REALIZO EL TRABAJO EN EL CARRO. More

by Claudia8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ALBERT
Aug 24, 2024 -

Ford of Kendall responded

Hola, gracias por dejar una reseña tan excelente y una calificación de estrellas tan alta. ¡Esperamos que continúe eligiendo Ford of Kendall, LLC para todas sus necesidades de vehículos! ¡Cuidarse!

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