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Ford of Kendall - Service Center

Miami, FL

4.5
471 Reviews
Call Service Center (305) 238-9211

471 Reviews of Ford of Kendall - Service Center

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July 26, 2024

Super customer service. The service man was super attentive. I will be coming again. Thank you for everything. More

by Alexis Sanchez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 29, 2024 -

Ford of Kendall responded

Hi Alexis, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!

July 25, 2024

The only thing is costumer need a courtesy vehicle to solve problems in two hours and a half.... More

by WILBER0224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexander James Larrea
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Ford of Kendall responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is ever anything else we can do for you! Safe travels!

July 25, 2024

Service is always excellent! Waiting room pleasant with free coffee for customers. Have to get there early otherwise waiting time is much longer. More

by SUERAY624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember. Too long ago.
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Jul 26, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for choosing Ford of Kendall, LLC as your first choice for service!

July 25, 2024

The mobile service coordinator Terry and the technician Carlos were both an absolute pleasure to work with. Will definitely use this service again. More

by sj0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Elisa Solis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Pineda
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Jul 29, 2024 -

Ford of Kendall responded

Hi, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

July 25, 2024

Brought my vehicle in for installation. Accessories was installed misaligned. Took it back to be fixed and was told it was fine as is. More

by EDUARDOROCHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eduardo J Saranova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rafael Mendoza
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Ford of Kendall responded

Hello, we always strive to do 100% for all of our customers so we’re extremely disappointed to hear of your negative experience with us. We would like the chance to talk to you further so please do call us at (305) 238-9211 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

July 24, 2024

I have been very happy with the service every time that I have had anything done here. More

by Caiaffal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

July 24, 2024

Felix especial person, soon as we arrived, we get the Services was quick and reliable with excellent customer service More

by OFFICE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : FELIX ORTEGA
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Jul 27, 2024 -

Ford of Kendall responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Ford of Kendall, LLC, we value our customers and we look forward to seeing you on your next visit. Take care!

July 24, 2024

I came without appointment and they accommodated my needs very expeditiously Very timely and professional service More

by Ray.duran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Alejandro Menegatti Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 26, 2024 -

Ford of Kendall responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 23, 2024

Ralph always takes care of me and ensures the job is done right. There’s a strong family feeling when having my F150 serviced there. More

by TheDino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

July 23, 2024

As soon as we arrived we get the Services was quick and reliable with excellent customer service More

by Drinksandsnacks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Felix Ortega
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 26, 2024 -

Ford of Kendall responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We hope to be of service to you again! Take care!

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