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473 Reviews of Ford of Kendall - Service Center
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June 29, 2024
I used your dealership before and had better services. Brian Horta didn’t ask me for my coupon and I had to review the invoice a couple of times to get the right price. I wanted to check a noise in the Brian Horta didn’t ask me for my coupon and I had to review the invoice a couple of times to get the right price. I wanted to check a noise in the suspension and he said they are too busy and I would needed to bring the car and leave it for 3 days to get the diagnosis. I took the car to another mechanic and in 5 minutes told me what it was and fix it in 2 hours. But for this visit I left my car for the oil service and waited to get if ready. I asked for getting the car wash and that was also not an option because I would have to wait couple hours according to Brian. To make the experience worse my car was Parked outside on the middle of a rain storm. I had to get soaked wet in order to get my car. That’s the worst customer service ever. More
by ivann.tellez
Verified CustomerEmployees Worked With
June 29, 2024
Exelente atención pude hacer el trade con David me ayudo muy bien ! Gracias volvere pronto por otro trato en el futuro muy bien ! Gracias volvere pronto por otro trato en el futuro More
by YBUILDI
June 29, 2024
I arrived to the location around 630am, the facility opened at 7am. I was out the door by 8am. Great service!! opened at 7am. I was out the door by 8am. Great service!! More
by Beast
Employees Worked With
June 29, 2024
Good service, on points will call again for service and have my vehicle fixed their have my vehicle fixed their More
by Lavanmcknight10
June 29, 2024
It’s close by my house , the Time I spent was at the dealership was very short dealership was very short More
by SMMAGNUMPI
Employees Worked With
June 28, 2024
They are very helpful and knowlegable, it was a great experience, I'm thankful with the staff! experience, I'm thankful with the staff! More
by SUSANATHEREALTOR
Employees Worked With
June 27, 2024
You have great guys in the service department. I only wish the repair time was shorter, but there is always a queue of cars before a mechanic can get to your car. More mechanics, maybe? I only wish the repair time was shorter, but there is always a queue of cars before a mechanic can get to your car. More mechanics, maybe? More
by Frodriguez15
June 26, 2024
Great service it was in and out in no time , I will recommend this dealership . recommend this dealership . More
by Rbello1
June 24, 2024
Rafael was very helpful and is always very professional. Ralph is always welcoming and eager to help. Ralph is always welcoming and eager to help. More
by Jeaninemgd
Employees Worked With
