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Ford of Kirkland

Kirkland, WA

4.6
490 Reviews

11800 124th Avenue NE

Kirkland, WA

98034

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490 Reviews of Ford of Kirkland

June 12, 2026

Service & contact with staff was very positive. Service provided was very timely. Found access into & out of dealership good. More

by Jocelerv
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey newbegin
Jun 15, 2026 -

Ford of Kirkland responded

Thank you for your kind feedback! We're glad to hear you had a positive experience with our team and that your service was completed in a timely manner. It's also great to know that you found access to and from the dealership convenient. We truly appreciate your support and look forward to serving you again in the future!

June 11, 2026

I bought my 2023 Ranger from the big Ford dealer in the Seattle area. I took my truck to them for service one time and said never again (It was formerly Harris Ford if you can connect the dots). I was pl More

by jungdo99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Blaisdale
Jun 12, 2026 -

Ford of Kirkland responded

Thank you for sharing your experience! We're honored that you've chosen us as your go-to service destination for your 2023 Ranger. It means a lot to hear that our team's care and attention to both your vehicle and your overall experience stood out. We appreciate your honest feedback about the intake process and will continue working to improve wherever we can. Thank you for giving us the opportunity to earn your trust, and we look forward to taking care of your truck for many years to come!

June 04, 2026

Great experience, fast and on time, great job, will recommend Kirkland Ford, thanks George (Service) More

by Evansgmca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George in Service
Jun 05, 2026 -

Ford of Kirkland responded

Thank you for your kind words and recommendation! We're thrilled to hear you had a great service experience and that everything was completed quickly and on time. George and our service team work hard to provide efficient, high-quality care for every customer, and we're glad that showed during your visit. We truly appreciate your trust in Kirkland Ford and look forward to serving you again in the future. Thanks for choosing us!

June 03, 2026

Rion, one of the service department riders was great and got me in communicated well and got me on my way without any extra business. I would highly recommend Ford to Kirkland. More

by jon f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan in service
Jun 03, 2026 -

Ford of Kirkland responded

Thank you for your thoughtful review! We’re glad to hear that Rion provided great communication and made your service visit smooth and efficient, getting you in and back on the road without any hassle. We’ll be sure to share your kind words with him and the team. We also appreciate your recommendation and your support. Thank you for choosing Hyundai of Kirkland, and we look forward to seeing you again!

May 22, 2026

Excellent service and helpful information about the current state of my Ford Escape SE brakes. More

by Bradley Bowen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George (service writer)
May 22, 2026 -

Ford of Kirkland responded

Thank you for your review! We’re glad you received excellent service and helpful information regarding the current condition of your Ford Escape SE brakes. We appreciate your trust in us and look forward to helping you again in the future!

May 13, 2026

Troy and the service team are very customer focused and always exceed my expectations. In time and doing best in your interest More

by rater
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Blaisdell
May 14, 2026 -

Ford of Kirkland responded

We thank you for the kind words for Troy. He really works hard for all his customers.

May 13, 2026

Extremely friendly staff with good customer support with a short time for checkups and maintenance More

by Jesse.vandevanter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Newbegin, Abdullah Saadeh
May 14, 2026 -

Ford of Kirkland responded

Thank you for the 5 stars! We hope you have an awesome day!

May 08, 2026

The service team is fast and thorough. Troy continues to be an excellent advocate and communicator. More

by grs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy
May 11, 2026 -

Ford of Kirkland responded

Thank you for the kind words! We’re glad to hear the service team has been fast and thorough. Troy truly values taking care of customers, and we’ll be sure to share your feedback with him. We appreciate your continued trust and support!

April 16, 2026

Got me in and took care of the problem in a timely manner which was nice More

by jeffreykeener
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George took care of my recall
Apr 17, 2026 -

Ford of Kirkland responded

Thank you—we really appreciate that! Glad we could get you in quickly and take care of the issue for you. Don’t hesitate to reach out if you need anything else.

April 09, 2026

Terrible experience in service. Would not recommend this dealership. Cannot get ahold of anyone in service. Communication is poor. More

by F150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service is not listed...I wonder why?
Apr 10, 2026 -

Ford of Kirkland responded

We do apologize for the inconvenience. Our Service Manager, Dan will be reaching out to you shortly to assist you.

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