Ford of Kirkland

After being sent personal videos of cars that met my preferences by Nick, I came to check out and test drive a few of the cars in the lot. Left the same day with a new Hyundai I absolutely love! Nick, T preferences by Nick, I came to check out and test drive a few of the cars in the lot. Left the same day with a new Hyundai I absolutely love! Nick, Tom, and Nelson were a great team that worked with my budget and even stayed after close to ensure I had everything I needed and felt good about the purchase. Great experience! More

Found my car on a Thursday afternoon and picked it up on Friday. Roy and Tom made it super simple and offered me an amazing amount for my trade in. The whole deal was done in 24 hours from start to finish Friday. Roy and Tom made it super simple and offered me an amazing amount for my trade in. The whole deal was done in 24 hours from start to finish and was quick and easy for everyone involved. Top notch guys! More

Recently purchased a ‘22 F150 Platinum from Neda at FoK. Very straightforward experience, no high pressure sale. Got a good deal on my trade, too. Would recommend. Very straightforward experience, no high pressure sale. Got a good deal on my trade, too. Would recommend. More

Bought my first car from this dealership. Nick did a great job to help me compare the cars I was looking at and answer any questions and concerns. Even went as far as deliver the vehicle whil Nick did a great job to help me compare the cars I was looking at and answer any questions and concerns. Even went as far as deliver the vehicle while I was at home sick. More

One of the worst Ford dealership experience even after I purchased the vehicle and maintenance plan from here. I have used the plan to service my vehicle in WA, NC, FL and Canada but never had the negative purchased the vehicle and maintenance plan from here. I have used the plan to service my vehicle in WA, NC, FL and Canada but never had the negative experience I received here. I booked appointment at 10 AM 7/19/22 for oil service and brake parts replacement. After I dropped the vehicle for the day and returned after 6 hours only to find out that the vehicle is still in queue and hasnt been looked at. They said they will get to it now. After half an hour the vehicle was readied with just oil change and that the brakes are looked at and does need replacement (which was the original appointment request) but we ran out of time so please reschedule the appointment or come the next day again to try luck. appointment was initially made weeks ahead due to availability. No request to get a loaner and to leave the vehicle was granted but to try another dealership if it can be an early date appointment was suggested. This was after the fact of waiting for so long and seeing everyone else leave before me that got there after me. No point of making an appointment at this location. Never am I ever buying a Ford again and never again from this C grade dealership. They also have a Hyundai dealership next door so watch out and STAY AWAY! Ford F150 that I have bought from here has anyways given me tons of electrical faults and issues. I am currently looking to upgrade to a newer vehicle and will probably take my business to RAM. Its better looking and hoping to get a better experience in terms of reliability. Just stay away from Fords is my motto now. More

Eugene was incredibly patient, knowledgeable and kind when I traded in my Volvo. He had everything ready for my test drive, answered all my questions, went above and beyond to make my visit a great one. when I traded in my Volvo. He had everything ready for my test drive, answered all my questions, went above and beyond to make my visit a great one. Thank you Eugene! More

Had a Great experience here. Shervin helped us in getting our dream car. We are very very happy. He is the best!!! Shervin helped us in getting our dream car. We are very very happy. He is the best!!! More

Just bought my very first vehicle from the Hyundai ford of Kirkland. Thank you Todd, Rich and Siamak. For getting me into a new vehicle. I appreciate everything you guys did.💚🚙🚗🛻💙 of Kirkland. Thank you Todd, Rich and Siamak. For getting me into a new vehicle. I appreciate everything you guys did.💚🚙🚗🛻💙 More

I just purchased a 21 Ford Escape and Peter was awesome! He went over everything on the car and took the time to make sure I know how everything worked. I recommend him for anyone looking to purchase a new He went over everything on the car and took the time to make sure I know how everything worked. I recommend him for anyone looking to purchase a new car! More

Tried to schedule an appointment with Dean for warranty work told flatly and rudely go to the dealership you had it done. Ask to speak to the Service Manager, Randy, explained the situation, told bluntl work told flatly and rudely go to the dealership you had it done. Ask to speak to the Service Manager, Randy, explained the situation, told bluntly and rudely, "we'll never work on your car" . Then hung on me. The service guys are literally the worst I have ever dealt with. I would suggest to anyone NEVER EVER go get your car serviced through them. More