Ford of Latham
Latham, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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My problem isn't so much with the dealer, but with the product. I purchased a car 4 months ago, a 2020 Fusion with 40k miles, and I find that I have to spend $7k on a new transmission. I am extremely di product. I purchased a car 4 months ago, a 2020 Fusion with 40k miles, and I find that I have to spend $7k on a new transmission. I am extremely disappointed in the product and that the manufacturer won't stand behind it with a warranty. The service department was as professional as they could have been with the bad news, but bottom line, have your car serviced there if you own a Ford, but you'd be better off buying another make of car. This is the first Ford I've owned, and I will not be buying another. I'll stick with Honda, Toyota, or VW. More
The staff at this dealership are very caring and keep you informed about your vehicle and anything that needs to be done or watched. They are awesome! informed about your vehicle and anything that needs to be done or watched. They are awesome! More
Took my car there because they had the part I needed in stock. Did not communicate at all. Dropped the car off Thursday for an oil change and minor maintenance. Never heard anything from the dealer. I call stock. Did not communicate at all. Dropped the car off Thursday for an oil change and minor maintenance. Never heard anything from the dealer. I called on Tuesday to check status. They were to busy to talk to me. Didn't get a call back for 2 hours to tell me it was ready. when I picked the car up, all 4 tires were low More
I would recommend Ford of Latham for someone who needs service for their Ford. However I would not recommend buying a Ford vehicle. Ive owned a Fusion for 4 months. It has 40k miles, and I had to replace service for their Ford. However I would not recommend buying a Ford vehicle. Ive owned a Fusion for 4 months. It has 40k miles, and I had to replace the transmission. I won’t be buying another. More



