
Ford of Latham
Latham, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Awesome Experience! ! I would highly recommend this dealership. No pressure and not hassled. Very Professional and very friendly atmosphere! ! I would highly recommend this dealership. No pressure and not hassled. Very Professional and very friendly atmosphere! More
Great experience. Warm greeting from service representative Donat who kept me up to date on progress of the repair and got me transportation back when it was completed Warm greeting from service representative Donat who kept me up to date on progress of the repair and got me transportation back when it was completed More
I have been asking for a receipt since I bought the car and they will not give me one. It’s been a week. They said it was down when I handed them cash. I asked to have it emailed. They have not done it. I and they will not give me one. It’s been a week. They said it was down when I handed them cash. I asked to have it emailed. They have not done it. I have then followed up via email and text message and still nothing. More
customer service was fantastic got me in right away as soon as I walked through the door soon as I walked through the door More
The people that work there are helpful and I like your pick up and delivery service pick up and delivery service More
I went to ford of Latham to find a vehicle. Kwame was my sale consultant. He was incredibly honest and very helpful! Everything a car salesman should be! I was able to go home with my new vehic Kwame was my sale consultant. He was incredibly honest and very helpful! Everything a car salesman should be! I was able to go home with my new vehicle the same day and they made the process so easy. No stress on my end! More
I had a 10AM appointment on 7/31, which was the earliest appointment I could get when I called on 7/21 with a brake problem which was due to a recall. When I arrived at 10AM I waited over 2 hours and was to appointment I could get when I called on 7/21 with a brake problem which was due to a recall. When I arrived at 10AM I waited over 2 hours and was told this was not an appointment but put me in a que?? At that point I asked the service manager what kind of poor quality service Latham ford provides, at which point he and a tech checked my truck but found no problem with the brakes. I have since received a recall letter. This problem resulted in me scraping a guardrail to avoid rearending another car causing $5700 which I expect Ford to pay for. More