
Ford of Latham
Latham, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 410 reviews
Customer service is not great very disappointing how it’s run and managed. The fact no one answers the phone in service and it takes over 24 hrs to get a call back is just terrible service run and managed. The fact no one answers the phone in service and it takes over 24 hrs to get a call back is just terrible service More
Excellent Service, fast friendly staff who make you feel like family. I am deeply grateful for Don McLennan personal attention to detail. He went above and beyond. Kind regards? Neil Wahab MSEd like family. I am deeply grateful for Don McLennan personal attention to detail. He went above and beyond. Kind regards? Neil Wahab MSEd More
Sadik was professional from the moment I walked through the door and was on top of communication from beginning til the end. Despite conditions out of his control making the process harder, he made sure I the door and was on top of communication from beginning til the end. Despite conditions out of his control making the process harder, he made sure I was taken care of and did everything he can to make the process easier. More
The service was an overall great experience. Excellent communication. I was impressed with the video of the walkthrough showing what had been done. Excellent communication. I was impressed with the video of the walkthrough showing what had been done. More
We had a great experience. Nat was fantastic with matching up with used car. Actually he went above and beyond along with others that work there. Best experience I’ve had with Nat was fantastic with matching up with used car. Actually he went above and beyond along with others that work there. Best experience I’ve had with a dealer. I love my car. More
What a wonderful environment to purchase a car. This was my first time buying a car at Ford of Latham and it was hand-down my easiest and most pleasant experience. Their customer service and care i This was my first time buying a car at Ford of Latham and it was hand-down my easiest and most pleasant experience. Their customer service and care is what sets them apart for me. My salesperson Nate was such a pleasure to work with. He was professional and knowledgeable, graciously answering all of my many questions. I never felt rushed or pressured, just very comfortable and valued throughout the whole process. And I love my car! More
No hassle professional maintenance. Came in with a tire rubbing sound. Truck was full checked out and a minor backing plate adjustment. No upcharge trying to gouge the customer. Came in with a tire rubbing sound. Truck was full checked out and a minor backing plate adjustment. No upcharge trying to gouge the customer. More
They were quick and professional. Knowledgeable and fair. Kwame helped get me a great deal Knowledgeable and fair. Kwame helped get me a great deal More