Ford of Latham
Latham, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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A smooth and friendly transaction from start to finish. The staff was accomodating and communicated very clearly. The staff was accomodating and communicated very clearly. More
This dealership was great to work with. They were very thorough and helped with all my questions. They were very thorough and helped with all my questions. More
Dan your service writer has been great to work with. We at Traditional Landscaping have a fleet of trucks, new and older. I had a handful of trucks to get through the shop and we came up with a plan and We at Traditional Landscaping have a fleet of trucks, new and older. I had a handful of trucks to get through the shop and we came up with a plan and started to move them through. More
My 2019 Ram 1500 that I bought from Ford of Latham had an ABS issue and needed to be serviced. I was going to make an appointment at a RAM dealer but Ford of Latham staff told me I could have it fixed there. ABS issue and needed to be serviced. I was going to make an appointment at a RAM dealer but Ford of Latham staff told me I could have it fixed there. I made the appointment with them and told the service department what exactly was going on with my truck. Service made my appointment knowing it was a RAM, and knowing the problem was with the ABS breaks. I took off a day of work and drove an hour to get to the dealer. Once I checked my truck in, they came out and told me they can’t work on my truck. Being as it’s a Ram they can’t hook their computer up to it, I need to go to a Ram dealer. What kind of a joke is this service department, to schedule me for something they can’t even diagnose, let alone fix. Waste of my time and money, I was so frustrated, with nothing offered but “there must have been a miscommunication”. Nope, you can see on my booking it was booked for an ABS issue on a 2019 RAM 1500…. More
Very difficult to get a hold of service advisor. Took 13 days to get vehicle back with almost no updates. Not done when promised. Only good thing was gave me a break on price. Took 13 days to get vehicle back with almost no updates. Not done when promised. Only good thing was gave me a break on price. More



