Ford of Latham

That staff was very courteous and informative. They communicated and explained the service needed very well. They communicated and explained the service needed very well. More

Thanks for the pleasant transaction. Sales were very accomodating and enjoyable to work with. Highly recommended. Sales were very accomodating and enjoyable to work with. Highly recommended. More

Very thorough explaining everything that was being done to my vehicle. Every employee I interacted with was very courteous and friendly. to my vehicle. Every employee I interacted with was very courteous and friendly. More

Took my 2021 F150 in on Monday, 12/29/2025 for what I thought I needed brakes cause I had warning lights on the dash board. But found out there was some codes out dated and needed to be updated. Got that thought I needed brakes cause I had warning lights on the dash board. But found out there was some codes out dated and needed to be updated. Got that service and since my inspection was due in January I got it done on my visit. Which pass with flying colors. The brake pads are still great and everything that they check for a inspection was great. I love this new building of Latham Ford. I brought my truck in the old location which was nice place but this new place is tops. The people from the guy who check your vehicle in to the service person checking you on the computer to the mechanic looking at your vehicle and they send a video explain about what the check and found if anything then checking out the very nice, friendly and very helpful lady everyone get 5 stars from me a happy customer. More

Upon entering the dealership, I was greeted by Grayson who was very attentive to me and what I was looking for. He listened to everything I said and found a vehicle which fit what I needed! My salesman who was very attentive to me and what I was looking for. He listened to everything I said and found a vehicle which fit what I needed! My salesman was Kwame Jarvis who was very friendly and personable. He made me feel comfortable with the whole process of buying a car. He even took the time when I picked the car up to sit in the car and go over all the features. He also programmed my phone into the car’s system - I’m not very tech savvy. Mike from the finance department was also wonderful. Very friendly and worked with me to get an extended warranty that fit my budget. Overall it was a very good experience!! Everybody in the dealership was friendly and helpful! More

Everyone was very helpful and informative about our questions. Will return to buy from again questions. Will return to buy from again More

I had a small issue with my driver side window. It would go up very slowly. I pulled into the service area and I was greeted by the service advisor immediately he told me he had seen this problem b It would go up very slowly. I pulled into the service area and I was greeted by the service advisor immediately he told me he had seen this problem before it was just dirt buildup in the window track he was able to clean my window and track and the window was working perfectly. I was in and out of there within 15 minutes tops I forgot to get the name of my service advisor I would definitely like to thank them again for an outstanding job. More

When I arrived I did not have to wait. Mike checked me in while someone else tagged my keys. He reviewed the service I was on for and sent me on my way. He did offer a ride home via Uber b Mike checked me in while someone else tagged my keys. He reviewed the service I was on for and sent me on my way. He did offer a ride home via Uber but my husband was there so I didn’t need one. More

Wondy Clavien did a great job of helping me through the ordering process. When I picked up the truck he took the time to show me to use the touchscreen. Michael Speranza helped me through the paperwork v ordering process. When I picked up the truck he took the time to show me to use the touchscreen. Michael Speranza helped me through the paperwork very quickly. More

Everyone was great. Mike Speranza did a great job with explaining everything and getting everything set up and getting the truck ready for me. Thank you. Mike Speranza did a great job with explaining everything and getting everything set up and getting the truck ready for me. Thank you. More